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Contingent Workforce (CW) Program Game Changers

These forward-thinking contingent workforce management professionals are evolving the global world of contingent work through their innovation, determination, and ability to change the game.

2024 CW Program Game Changers

Jake Friedman

Senior Director of Procurement | Nasdaq

honoree profile

Jake Friedman came to Nasdaq six years ago with extensive experience in expense and vendor management. He currently oversees a few functions under the global procurement team, which includes leading the contingent workforce program. The program supports non-FTEs globally, including the workforce sourced via staff augmentation and project-based consultants which range from IT roles to strategy, such as M&A.

He is proud of Nasdaq’s expansion to the human cloud through its exclusive partnership with Upwork, leading to increased visibility spend. “The partnership with Upwork has been instrumental in supporting our revenue-based business units source talent through the human cloud,” he says. “The integration into Helix UX is allowing for a more streamline requisition process supported by less rigid system requirements and administration.”

Negotiating cost savings is a part of the job Friedman relishes. Whether taking charge of offshoring initiatives or executing SOWs to benchmark commercial and business terms in high-volume contracts, Friedman’s pleasure — and skill — in achieving cost containment is palpable. “I love the commercial negotiations, the art of the deal,” he says.