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Innovate with a smile: Leading change with confidence (and a chuckle)

Staffing Stream

Innovate with a smile: Leading change with confidence (and a chuckle)

Cory Kennedy
| October 8, 2024
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Change: Some fear it, some embrace it and others just pray it doesn’t mess up their morning routine. In today’s fast-paced business world, change is inevitable. Whether it’s a new tool, a shift in process or a complete rebrand, how we handle change defines our success. The real question isn’t “Why is this change happening?” but “How do we lead it?”

Let’s dive into how organizations can not only survive change but thrive in it — while keeping things light-hearted (because a little laughter never hurt anyone).

Embrace the Shake-Up: Own the Change

Change isn’t always easy. It’s like rearranging the furniture at home — you think it’s going to be a simple improvement until you find yourself trapped in a maze of misplaced couches. But once you find the right flow, you find yourself asking, “Why didn’t we do this sooner?”

Actionable strategy: Lead by example. Don’t just adapt to the new software, system or process — own it. Show your team that discomfort is temporary, but growth is permanent.

Humor break: Remember, even GPS says “recalculating” when you take a wrong turn. So, if you’re feeling lost in the change, just think of it as your team’s way of “recalculating.”

Make Change Less Scary: Set Clear Expectations

Want to know the quickest way to chaos? Ambiguity. People don’t fear change itself — they fear not knowing what the heck is going on.

Actionable strategy: Clearly outline what’s changing, why it’s changing and what the end goal is. Give your team specific action steps. Set deadlines, checkpoints and celebrate small wins.

Humor break: Change without a plan is like assembling a new gadget without reading the manual — you might get it to work eventually, but you’ll probably end up with some buttons you’re too scared to press.

Over-Communicate (And Then Some)

Change management without communication is like trying to find the right streaming show — you’ll spend more time scrolling than actually enjoying anything. If you want your team to embrace change, you must communicate. And then communicate again.

Actionable strategy: For every major change, over-communicate. Don’t be afraid to repeat the message in different formats until it sticks. Frequent updates, progress reports and clarity help ensure the team feels confident and informed. If you think you’re saying it too much, you’re probably just getting started.

Humor break: Ever tried explaining how to work the office printer? That’s what change communication is like. Say it five times, and maybe someone will remember it next time.

Support During Transition: Don’t Leave Them Hanging

No one likes feeling abandoned when things get tough. Change works best when your team knows you’ve got their back.

Actionable strategy: Offer robust support during transitions — trainings, open Q&A sessions, even a designated “Change Ambassador” to help teammates feel supported and confident as they adapt. Change is like learning to ride a bike; everyone needs a little push before they’re steady.

Humor break: Supporting your team during change is like remembering to charge your phone overnight — if you forget, you’re going to be stressed out and scrambling the next day.

Celebrate Successes, Big and Small

Change is challenging work, and everyone loves a little reward. Celebrate your team’s progress, whether it’s mastering a new tool, hitting a project milestone or getting through the day without cursing the new system.

Actionable strategy: Create moments of celebration around change. Recognize those who adapt quickly and give out fun awards like “Master of Calm” for the team member who kept cool when everyone else was melting down. Remember, small victories lead to big wins. Plus, celebrating gives people a reason to enjoy the ride.

Humor break: Celebrating a successful change is like finding $20 in your winter coat pocket — it’s not life-changing, but it sure makes your day a little better.

Change is tough, but it doesn’t have to feel like a root canal. Lead with humor, clarity and support, and watch your team not only survive change — but thrive through it. With the right strategies, change becomes less of an obstacle and more of an opportunity. And when you can smile through it, you’ve already won half the battle.