Talent platform market revenue slips for first time
Healthcare Staffing Report
Talent platform market revenue slips for first time
Main article
The global market for talent platforms contracted for the first time in 2023 after double-digit growth from 2019 to 2022, according to a new report by SIA.
Revenue fell 5% globally to $16.0 billion, according to SIA’s Talent Platform Update 2024 report by Brian Wallins, research director, talent acquisition technology, and Kevin Chen, research analyst.
One large contributor to the decline was the healthcare segment where talent platform spend fell by 23% in 2023. Excluding healthcare, global B2B talent platform market revenue would have fallen only 3%.
The contraction should be short lived. Talent platform revenue is forecast to return to growth in 2025.
Wallins’ and Chen’s report also noted the Americas accounts for 56% of worldwide B2B talent platform gross spend volume despite only 12% of talent platform workers residing in the region. Asia Pacific is home to 66% of the globe’s talent platform workforce, led by India at 22% and Bangladesh at 16%.
Examples of talent platforms include Upwork, Fiverr and Toptal.
SIA’s Lexicon (now online) defines talent platforms as “a model that enables specific hirers and freelance workers to enter into, complete and transact work arrangements through a website or other digital platform such as a smartphone. It is essentially (more or less) recruiter-less staffing with the entirety of the transaction including remuneration facilitated online via a two-sided marketplace of workers and hirers. Unlike staffing, the talent platform takes no responsibility for the tax or social insurance obligations of the workers.”
The Talent Platform Update 2024 report includes full discussion of talent platforms, including a ranking of the largest.