The pandemic forced rapid acceleration of digital transformation and has resulted in a proliferation of point solutions, driven by the demand for expanded functionality, improved data analytics, and the need for visibility into an organization’s entire workforce. Yet lack of integration may challenge the hoped-for gains, increasing the administrative burden and cost. Equally as important, this threatens the goal of a seamless candidate experience, critical table stakes in today’s highly competitive labor market.

How will this model evolve, and what is the potential of integrated, end-to-end solution suites as a solution to this problem? Our aim in this report is to answer these questions and identify best practices, drawing from in-depth interviews with a dozen industry leaders and advanced practitioners, as well as extensive SIA research.