2022 CW Program Game Changers

Aurelien Givert, senior director of global procurement in corporate services, oversees HR and staffing services spend, which includes contingents, for GSK worldwide

As the director of contingent workforce at Adobe Inc., Dianne Carlo drives the policies, procedures and support needed to engage the contingent workforce and to embrace an integrated total workforce model that creates a strategic advantage for Adobe.

Jill Roberts started in procurement in the mid-1990s — a time when jobs like her current role did not exist. Today, as IBM’s global strategist for services procurement over process, data and analytics, she uses data and predictive analytics to give actionable insights around processes and optimization of labor resources. It began for Roberts when IBM needed resources to support growing business needs.

A multifaceted leader, Kristen Erban serves as the executive director of talent acquisition operations and recruitment brand marketing for CVS Health. In this role, Erban oversees several functions, including the contingent workforce program, recruitment brand marketing, corporate relocation, project management, analytics and reporting, financials, policy compliance, operations, and vendor management.

From corporate innovations to external talent procurement, Jane Kennedy has been making waves at Accenture for over 22 years. Today, she’s managing procurement strategy in the global external talent arena across more than 120 countries where Accenture serves clients.

PwC’s Talent Exchange — the firm’s direct sourcing platform for contract labor — delivered nearly 3.2 million hours in fiscal 2022, accounting for more than 80% of PwC Consulting Solutions’ third-party labor hours. As managing director of third-party labor and Talent Exchange operations, Patrick Schooley has been involved every step of the way.

In 2010, Jim Redmond joined PNC’s talent acquisition organization to help drive talent growth and retention across the enterprise. Six years later, he was tapped to oversee the bank’s contingent labor program, which at the time did not have a dedicated staff and was “raw and decentralized,

Two years into his role as global procurement category manager over staff augmentation and IT managed services at IBM, Ross Mandiwall has strategic responsibility for IBM’s procurement of temporary labor across a program spanning 74 countries and accounting for over $4 billion in annual spend and 30,000 resources

Roy Smith did not grow up in contingent workforce management, but he’s on a mission to expand Ecolab’s program across the globe.