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Online Services Platforms: Can they work?

  • Online Services platforms belong to a unique category in the SIA Human Cloud Platform taxonomy, alongside (and sometimes overlapping with) Online Staffing and Crowdsourcing platforms
  • In Online Services, businesses (wherever they are) purchase a specific service offered by the platform; the platform vets and engages specialized contingent workers (wherever they are) to perform the work.
  • While Online Services shares some characteristics with SOW, BPO/Platform BPO, and Crowdsourcing models, it is clearly a distinct model




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