Recent Updates

Workforce Solutions Buyer Survey 2024: Initial Findings Global

March 20, 2024

  • Early overview of latest survey results
  • Data on the composition of contingent workers in the workplace, services/technologies in place, MSP/VMS partnership length, the extent of remote work among contingent workers and internal staff, actions taken to address the talent shortage, opinion on suppliers,... More

North America Internal Staff Survey 2024: Full Report

March 14, 2024

  • Essential source for advice on internal staff recruiting, retention, and advice to management
  • Survey summary and links to individual reports
  • Over 21,000 internal staff surveyed

North America Legal Update Q1 2024

March 14, 2024

  • This report is a comprehensive round up of the legal developments affecting the workforce solutions ecosystem across North America in Q1 2024
  • Important legal developments this quarter include new minimum standards for gig workers in British Columbia; a new DOL IC classification standard while... More

Latin America Legal Update Q1 2024

March 13, 2024

  • This report is a comprehensive round up of the legal developments affecting the workforce solutions ecosystem across Latin America in Q1 2024
  • Important legal developments this quarter include: clarification on pay transparency in Brazil; a new law on workplace sexual harassment in Chile; and new... More

North America Internal Staff Survey 2024: How to retain internal staff

March 12, 2024

  • The key drivers of staff satisfaction and retention, and how to maximize them
  • Why staff satisfaction is important to staffing firm success
  • Nearly 20,000 internal staff surveyed

March 2024 Jobs Report

March 8, 2024

  • Total nonfarm employment rose by +275,000.
  • Temporary help services employment declined by -15,400 jobs in January, with a penetration rate of 1.74%
  • The unemployment rate increased to 3.9%

Proving the Diversity Business Case for the Recruitment and Staffing Industry

March 5, 2024

Key Findings:

  • Staffing firms who are leaders in DE&I enjoy significant competitive advantages.
  • Many firms face significant barriers, particularly a lack of candidate diversity data.
  • Leaders start small and build programs organically through a virtuous circle.

North America Internal Staff Survey 2024: Recruiting internal staff: what candidates want, who to recruit, most effective methods, how to target, what to say to candidates

March 4, 2024

  • What staff candidates really want in their staffing employer
  • The top source of new staff candidates 
  • What to say to candidates to convince them to accept the job

Rate Card Best Practices

February 29, 2024

  • Understand the various factors that could impact your rate card methodology so you can better align with market realities
  • Explore the different requirements, advantages, disadvantages, and best practices for each rate card methodology to determine the best operational approach for your contingent... More

North America Internal Staff Survey 2024: Use of AI and other technology by staff, training needed and types of automation that would help staff the most

February 29, 2024

  • Use of AI by internal staff, frequency of usage and what it's used for
  • What to automate next: internal staff identify highest-return opportunities
  • Over 18,000 internal staff surveyed