June 12, 2014
- The most common “best decision” among buyers, by a large margin, was adopting VMS or MSP.
- Contingent workforce organization and control was a recurring theme in the “best decision” responses.
- The most common "worst decision" was “allowing local branches/managers to exercise... More
June 9, 2014
- Usage of VMS, MSP, RPO, HRO hits new highs
- RPO use now more common than master supplier
- Seven management strategies poised for growth
May 28, 2014
- Awareness of online staffing is growing rapidly
- Actual use of online staffing remains very low
- Interest in future use of online staffing spiked in 2014
May 23, 2014
- Buyers continue to remain bullish with respect to near‐term hiring plans
- Buyers were most bullish about the long-term prospects for high-skilled workers, SOWs, offshore workers, and outsourced company functions
- The average reported contingent share of workforce is expected to grow from 18%... More
May 14, 2014
- Variable and unpredictable workloads, lower risk with "try before you buy", and rapid business growth encourage use of contingent labor
- Learning curve and loyalty factors discourage use of contingent labor
- Buyers of professional labor are more concerned with finding quality workers,... More
May 1, 2014
- Expectations between buyers and sellers are converging.
- Most buyers of commercial skill sets expect bill rate increases due to ACA.
- Few buyers note avoidance as preferred strategy.
April 24, 2014
This report contains results from 33 questions, including questions regarding:
- Common practices among buyers of staffing services
- Plans for future use of staffing services
- Factors that encourage or discourage use of staffing
March 11, 2014
- Nearly half of temporary workers receive coverage from an outside, non-staffing source
- On average, only a third of temporary workers who are offered insurance sign up for it
- One-quarter of temporary workers report that they have signed up for a healthcare exchange (or are planning to) ... More
2014 Staffing Firm Internal Employee Survey: What are the biggest missed opportunities in the staffing industry?
March 11, 2014
- Both management and non-management employees agree that training is the top missed opportunity.
- Non-management employees focused on improving the fundamentals - communication, quality, and hiring great people.
- Management focused on improving technology and enterprise growth.
February 24, 2014
- Overall net promoter score was a respectable 42%
- Agencies get good feedback in "quality of relationship" measures
- Trust and quality of relationship were most correlated with temp satisfaction