Surveys

2009 Contingent Worker Survey: Temporary worker satisfaction and loyalty

December 19, 2009

Only 9% of temps prefer being a temp
Temp work, not agencies, gets lowest marks
But nine in ten would (reluctantly) temp again

2009 Contingent Worker Survey: Why freelancers don't work through temporary staffing agencies

December 19, 2009

Top reason: simply enjoy being truly independent
But freelancers also underestimate what agencies offer
One in five think agencies charge a fee

2009 Contingent Worker Survey: How to find (and keep happy) freelancers & independent contractors

December 18, 2009

Word of mouth top way to find freelance work
What freelancers want most: money
Also: good fit, flexible schedule, communication

2009 Contingent Worker Survey: Do temporary workers sourced in some ways perform better than others?

December 17, 2009

Good agency reputation brings in best-performing temps
Temps from job fairs also outperform
Worst: Temps referred by employers they inquired at

2009 Contingent Worker Survey: How important to temporary workers are temp-to-perm possibilities?

December 15, 2009

68% of temps seeking perm employment
Temps take temp-to-perm very seriously
Typical temp thinks odds of temp-to-perm: 40%

2009 Contingent Worker Survey: Which temps work for which type of agency?

December 15, 2009

Temps evenly split between big agencies and small
But w/in skills, temps cluster by type of agency
Just five agencies account for 1/3 of high-end temps

2009 Staffing company survey: To what degree do staffing firms use separate staff and offices for direct hire?

December 12, 2009

68% of staffing firms use same staff, offices
But use of sep staff grows with direct hire business
Few use separate offices

2009 Staffing company survey: How do staffing firms determine temporary worker wages?

December 12, 2009

Firms mostly use own historical wage data
Many report wages "dictated by buyers"
Others back into wages based on markup

2009 Staffing company survey: Does your company use eVerify?

December 11, 2009

eVerify usage split down the middle (42% use, 45% don't use, 13% don't know)
Larger staffing firms more likely to use eVerify
Industrial staffing is the segment with highest use of eVerify

2009 Contingent Buyer Survey: Buyer satisfaction with contingent labor and contingent staffing suppliers

December 5, 2009

Buyers more satisifed than ever
Bias against contingent labor disappearing
Industry gets net promoter score of 13%