Surveys

2009 Contingent Worker Survey: Which temps work for which type of agency?

December 15, 2009

Temps evenly split between big agencies and small
But w/in skills, temps cluster by type of agency
Just five agencies account for 1/3 of high-end temps

2009 Staffing company survey: To what degree do staffing firms use separate staff and offices for direct hire?

December 12, 2009

68% of staffing firms use same staff, offices
But use of sep staff grows with direct hire business
Few use separate offices

2009 Staffing company survey: How do staffing firms determine temporary worker wages?

December 12, 2009

Firms mostly use own historical wage data
Many report wages "dictated by buyers"
Others back into wages based on markup

2009 Staffing company survey: Does your company use eVerify?

December 11, 2009

eVerify usage split down the middle (42% use, 45% don't use, 13% don't know)
Larger staffing firms more likely to use eVerify
Industrial staffing is the segment with highest use of eVerify

2009 Contingent Buyer Survey: Buyer satisfaction with contingent labor and contingent staffing suppliers

December 5, 2009

Buyers more satisifed than ever
Bias against contingent labor disappearing
Industry gets net promoter score of 13%

2009 Contingent Buyer Survey: Primary contingent workforce management models--who's using what, and why

November 21, 2009

Roughly half of buyers primarily use MSP
As CW spend increases primary model choice evolves:
Go-it-alone/master supplier-> MSP-> VMS

2009 Contingent Buyer Survey: Who's hiring new suppliers, and who's consolidating existing ones?

November 18, 2009

21% of buyers trying new suppliers
57% consolidating suppliers
Large companies, VMS-users consolidating most

2009 Contingent Buyer Survey: Use of offshore outsourcing

November 17, 2009

38% of buyers use offshoring
Larger companies use it more
Using it most: buyers in finance/ins

2009 Contingent Buyer Survey: Use of vendors for independent contractor screening & compliance

November 17, 2009

37% of buyers use ic screening vendors
Interest increasing
Vendor use varies by industry, skill purchased

2009 Contingent Buyer Survey: Trends in HRO and RPO usage

November 15, 2009

14% of buyers use HRO, growth flat
17% of buyers use RPO, some growth
Large company buyers more interested