2011 Contingent Buyer Survey: Satisfaction with suppliers

January 18, 2012

  • In 2011, buyers gave suppliers a B grade, 11% NPS
  • Big improvement in buyer satisfaction over 2004-2011
  • Buyers in the pharma/biotech/med and business services industries, as well as those buying office/clerical staffing, are most positive.

2011 Staffing Company Survey: To what degree do staffing firms use a board of directors?

January 5, 2012

  • 46% of firms operate with board of directors (17% paid, 29% unpaid)
  • Almost half established board within first five years
  • Larger firms more likely to have a board

2011 Contingent Buyer Survey: Buyer plans for next two years

December 20, 2011

  • Buyers plan to use 26% more contingent workers by 2013
  • The increase is widespread, with over three-quarters of buyers planning on using more
  • Average contingent share of workforce continues to slowly increase

2011 Staffing Firm Survey: Spending Plans

December 19, 2011

  • Firms most inclined to increase spend on internal staff development/training
  • Next most-cited areas of planned spending: technology, marketing/advertising, branded materials
  • Firms in technology/telecom and energy/chemical industries most likely to increase spend

2011 Staffing Firm Survey: Branch Office Plans

December 19, 2011

  • One third of respondents intend to increase branches
  • Finance/insurance, manufacturing industries most likely to expand
  • Engineering/design segment most likely to expand

2011 Staffing Firm Survey: Acquisition Plans

December 19, 2011

  • Most frequently cited temp acquisition targets: IT, healthcare
  • Most frequently cited non-temp acquisition targets: direct hire, SOW consulting
  • 93% of participants indicate U.S. as top geographical choice for acquisition

2011 Staffing Firm Survey: Who's hiring (and firing) sales staff, recruiters, and managers?

December 13, 2011

  • Over 75% of respondents intend to increase sales staff and recruiters in 2012
  • Intent to increase managers less widespread
  • Professional staffing firms less likely to hire recruiters than commercial staffing firms

2011 Staffing Firm Survey: Initial Findings

December 12, 2011

  • Details initial findings from fourth annual SIA Staffing Firm Survey
  • Includes responses from 443 staffing companies

2011 Contingent Buyer Survey: When is one type of CW better than another?

December 2, 2011

  • Buyers said that agency temps are best with respect to cost, legal risk, availability of talent and time to fill, compared to independent contractors, internal temp pools and statement of work consultants
  • Buyers were less excited about agency temp quality
  • Over three fourths of buyers said that... More

Direct Hire and Temp-to-Hire: Which to Use and When

December 2, 2011

  • Need for skilled positions cited as primary reason for choosing direct hire
  • Desire to "try before you buy" cited as primary reason for choosing temp-to-hire