2010 Contingent Buyer Survey: On-time placement of contingent workers

June 15, 2011

  • Nearly half of buyers report that 90% or more of their contingents were placed on time
  • Buyers of industrial/logistics, in the energy/chemical, manufacturing industries report highest on-time placement rates

2010 Contingent Buyer Survey: Buyer perception of contingent worker quality

June 14, 2011

  • A majority (62%) of buyers thought contingent workers equal in quality to full-time employees
  • Of the remainder, more thought contingent workers were worse (28%) than better (10%)

2010 Contingent Buyer Survey: How do buyers find their staffing suppliers?

June 10, 2011

  • Referral from a colleague, receiving sales calls and meeting at a conference most common methods
  • Small buyers strongly differ from large buyers in how they find suppliers

2010 Contingent Buyer Survey: Does using contingent labor save money, and if so how much?

June 8, 2011

  • 86% of reported reported that CW saves them money
  • Median savings was 13% of total expenses

Contingent Buyer Survey: Independent contractor compliance, and use of vendors for screening/compliance

June 8, 2011

  • Only 13% reported that all of their independent contractors were properly classified
  • More buyers interested in independent contractor screening/compliance than sellers offering this service

2010 Contingent Buyer Survey: Trends in HRO & RPO usage

June 7, 2011

  • 18% of buyers currently use HRO, up from 13% in 2007
  • 22% of buyers currently use RPO, up from 14% in 2007
  • Continued growth for both is projected

2010 Contingent Buyer Survey: Buyer satisfaction with MSP and VMS

May 27, 2011

  • Buyers gave MSP 2% net promoter score, VMS gets 7%
  • Buyers who report higher on-time placement give higher scores
  • Also important: communication, buyer control of VMS and MSP

2010 Contingent Buyer Survey: Who’s hiring new suppliers, and who’s consolidating existing ones?

May 26, 2011

  • 26% of buyers are trying new suppliers, 59% are consolidating
  • Buyers in energy/chemical among most interested in new suppliers
  • Buyers of engineering/design skills also more interested

2010 Contingent Buyer Survey: Offshoring

May 25, 2011

  • 42% of CW buyers use significant amounts of offshore outsourcing
  • 2012 estimate: 47% of CW buyers
  • SOW usage correlated to offshoring

2010 Contingent Buyer Survey: Buyer satisfaction with contingent staffing suppliers

May 24, 2011

  • Primary staffing supplier GPA was 3.02
  • Communication and on time placement key factors affecting buyer satisfaction
  • VMS users no longer more satisfied