2010 Contingent Buyer Survey: Who plays a lead role choosing staffing suppliers?

July 8, 2011

  • More than two-thirds of buyers said procurement took a lead role selecting staffing suppliers
  • 54% of buyers reported that HR took a lead role, 37% said hiring managers took a lead role

2010 Contingent Buyer Survey: How often do buyers communicate with their staffing suppliers?

July 6, 2011

  • Buyers vary tremendously with regard to frequency of communication with their primary staffing suppliers
  • The buyers least likely to talk directly with suppliers — depending to a greater degree on VMS/MSP — are those in HR, those from large firms, and those using VMS/MSP as their primary contingent... More

2010 Contingent Buyer Survey: Managing CW programs with positive and negative incentives

July 6, 2011

  • Periodic review of suppliers and increasing vendor exposure to requisitions are the most common incentives
  • Buyers in procurement were more likely to use positive incentives; buyers in HR were more likely to use negative incentives

2010 Contingent Buyer Survey: Contingent usage rates among large buyers

June 28, 2011

  • Mean 2010 usage rate for large buyers: 15%
  • Heaviest users: buyers in energy/chemical and tech/telecom industries, and those with 10,000+ employees

2010 Contingent Buyer Survey: How frequently are CW management programs audited for IC compliance?

June 27, 2011

  • Almost one quarter of buyers have never conducted an audit of IC compliance.
  • Buyers who have never conducted an audit are more likely to report that they do not know what proportion of their ICs are compliant, and to report incomplete compliance.

2010 Contingent Buyer Survey: Which factors encourage and discourage use of contingent labor?

June 23, 2011

  • Top factors encouraging CW use: variable workload levels, rapid business growth, difficulty finding qualified people and healthcare and benefits
  • Top factors discouraging CW use: productivity, loyalty and learning curve

2010 Contingent Buyer Survey: How much CW spend is unauthorized, or rogue spend?

June 22, 2011

  • Median buyer estimate of rogue spend: 10%
  • Buyers in energy/chemical, pharma industries, or with 10,000+ employees had highest estimated rogue spend

2010 Contingent Buyer Survey: Which executives champion CW management programs, and why?

June 21, 2011

  • Top two executive champions of CW management programs: SVP HR, Chief Procurement Officer
  • Most common motivations of executive champions: cost savings, risk mitigation

2010 Contingent Buyer Survey: Implementation order of VMS and MSP

June 16, 2011

  • 60% of buyers who use both an MSP and VMS implemented the two in tandem, 40% implemented separately
  • Order of implementation does not seem to matter with respect to buyer satisfaction

2010 Contingent Buyer Survey: MSP funding and method of fee calculation

June 16, 2011

  • 69% of buyers using an MSP report their MSP is entirely supplier-funded
  • 63% calculate fees as a percentage of spend under management