2011 Contingent Buyer Survey: Contingent buyer satisfaction with VMS and MSP

March 27, 2012

  • Buyers gave their VMSs net promoter scores of 24% and scores of 27% to their MSPs
  • Net promoter score by industry, size, skill segment, management level, department and prior experience

2011 Contingent Buyer Survey: Contingent worker assignment limits

March 26, 2012

  • Over three quarters of respondents with assignment limits said legal/co-employment risks were their reason for having assignment limits
  • Labor lawyers have said that assignment limits provide little protection against co-employment risks
  • Over one third of buyers have no assignment limits.... More

2011 Contingent Buyer Survey: Compensation of contingent workforce managers

March 23, 2012

  • Median salaries, bonuses, total compensation and size of raises for contingent workforce managers by various categories, including industry, primary skill purchased, management level
  • More detail on how bonuses are determined

2011 Contingent Buyer Survey: Where do buyers get their non-agency contingents?

March 23, 2012

  • Only about half of non-agency contingents are sourced directly by those applying for contingent positions, with the remaining contingents sourced from former full-time workers, temps and full-time job applicants
  • Larger buyers hire greater proportions of their non-agency contingents from the ranks... More

2011 Contingent Buyer Survey: Vendor bidding models and staffing agency rate structures

March 9, 2012

  • Use of "primaries" vendor bidding models has increased sharply since 2007
  • Nearly two thirds of buyers cap bill rates
  • Large buyers are more likely to use open bidding models than small buyers

2011 Contingent Buyer Survey: Which buyers require suppliers to use E-Verify?

February 28, 2012

  • Only a minority of buyers reported requiring staffing firms to verify the employment eligibility of temps using E-Verify.
  • However, buyers of industrial/logistics/transportation staffing bucked that trend, with over three-quarters requiring use.

2011 Staffing Company Survey: What’s different about consistently profitable staffing firms?

February 23, 2012

  • 72% of firms both growing and profitable for at least two years
  • Manufacturing and industrial firms report longest profitability
  • Consistency of profitability highest in $50 - 100M range

2011 Staffing Company Survey: Staffing firm management rates of compensation

February 23, 2012

  • Gives compensation ranges for various executive positions
  • Executives paid more at larger firms
  • Compensation broadly higher in 2011 compared to 2010

2011 Staffing Company Survey: SOW activity by skill set offered and markets served

February 22, 2012

  • More than half of firms report no SOW at all
  • Finance/accounting, IT firms report highest SOW revenue
  • Larger firms much more active in SOW than smaller firms

2011 Staffing Company Survey: Direct hire market estimate, activity by skill set and markets served

February 21, 2012

  • IT represents 25% of direct hire market
  • Clinical/scientific has highest ratio of direct hire market to temp staffing market
  • Smaller firms derive higher percent of revenue from direct hire