Surveys

2014 Staffing Company Survey: Most effective marketing & sales tactics for staffing firms

October 9, 2014

  • Six out of eight top marketing tactics are internet related
  • Preferred tactics vary by firm size
  • Top revenue generators: company web site, existing account penetration

2014 Staffing Company Survey: Reported M&A multiples and activity

October 6, 2014

  • Median multiples paid for acquisitions in 2014 were 0.6x revenue, and 3.5x EBITDA
  • These values were roughly consistent with those reported in previous years
  • About 500 acquisitions occur in the temporary staffing industry annually

2014 Temporary Workers Survey: Preferences, Satisfaction and Agency Selection & Cumulative Index to 2009-2013 Surveys

October 1, 2014

  • 7,000 temps from 110 firms surveyed
  • Temp medical insurance, satisfaction, referral bonuses
  • 143 page report accumulates all previous temp/contingent surveys

2014 Staffing Industry Sales Force Compensation Survey: Executive Summary

September 25, 2014

  • Fourth annual study of sales compensation at staffing firms
  • Compensation benchmark data for eight sales occupations
  • Compnsation structures, caps, performance metrics

Executive Forum Europe 2014 Preview Webinar

September 18, 2014

Join us for a free preview of the Executive Forum Europe


2014 Contingent Buyers Survey: Buyers' International Presence

July 17, 2014

  • Buyers plan aggressive international CW program expansion over the next four years
  • Eight percent of companies reported that they will initiate coverage of Asia/Pacific in 2014
  • Not all large companies have expansive global footprints - 60% operate in only one region

2014 Contingent Buyers Survey: How Sophisticated are Contingent Workforce Programs?

July 16, 2014

  • Survey results suggest that the typical CW program has considerable room for improvement
  • Overall, buyers gave themselves average to slightly below average ratings on every measure of program sophistication
  • Large-firm and commercial buyers tended to have a slightly more uniform process for determining... More

2014 Contingent Buyers Survey: Trends in satisfaction with staffing suppliers, VMS, MSP, and job boards

June 27, 2014

  • A satisfaction score for staffing suppliers (NPS) was measured at -19%, down 30 percentage points since 2011
  • Satisfaction with VMS also declined - NPS is now 3%, down 21 percentage points since 2011
  • Buyers were least satisfied with job boards, which scored a NPS of -33%, largely due to dissatisfaction... More

2014 Contingent Buyers Survey: After a temp ends an assignment, how long must you wait before hiring them directly (without fees)?

June 26, 2014

  • At the median, buyers must wait at least three months after an assignment ends to hire a temporary worker without fees
  • Two-thirds of buyers reported a post-assignment wait period of at least one month to convert a temp without fees
  • Six month periods were also common, representing a quarter of... More

2014 Contingent Buyers Survey: Compensation of contingent workforce managers

June 25, 2014

  • In 2013, the median compensation for contingent workforce managers was $135,000
  • Median compensation increased by 12.5% since we last asked in 2011
  • General managers/operations managers were on average more highly compensated than HR or procurement managers