Surveys

2014 Contingent Buyers Survey: Use of online staffing

May 28, 2014

  • Awareness of online staffing is growing rapidly
  • Actual use of online staffing remains very low
  • Interest in future use of online staffing spiked in 2014

2014 Contingent Buyers Survey: Short‐term and long‐term contingent workforce projections

May 23, 2014

  • Buyers continue to remain bullish with respect to near‐term hiring plans
  • Buyers were most bullish about the long-term prospects for high-skilled workers, SOWs, offshore workers, and outsourced company functions
  • The average reported contingent share of workforce is expected to grow from 18%... More

2014 Contingent Buyers Survey: What drives use of contingent labor?

May 14, 2014

  • Variable and unpredictable workloads, lower risk with "try before you buy", and rapid business growth encourage use of contingent labor
  • Learning curve and loyalty factors discourage use of contingent labor
  • Buyers of professional labor are more concerned with finding quality workers,... More

2014 Contingent Buyers Survey: ACA plans

May 1, 2014

  • Expectations between buyers and sellers are converging.
  • Most buyers of commercial skill sets expect bill rate increases due to ACA.
  • Few buyers note avoidance as preferred strategy.

2014 Contingent Buyers Survey - Initial Findings

April 24, 2014

This report contains results from 33 questions, including questions regarding:

  • Common practices among buyers of staffing services
  • Plans for future use of staffing services
  • Factors that encourage or discourage use of staffing

2014 Temporary Workers Survey: Sources of healthcare coverage

March 11, 2014

  • Nearly half of temporary workers receive coverage from an outside, non-staffing source
  • On average, only a third of temporary workers who are offered insurance sign up for it
  • One-quarter of temporary workers report that they have signed up for a healthcare exchange (or are planning to)
  • ... More

2014 Staffing Firm Internal Employee Survey: What are the biggest missed opportunities in the staffing industry?

March 11, 2014

  • Both management and non-management employees agree that training is the top missed opportunity.
  • Non-management employees focused on improving the fundamentals - communication, quality, and hiring great people.
  • Management focused on improving technology and enterprise growth.

2014 Temporary Worker Survey: How happy are temporary workers with their staffing agencies?

February 24, 2014

  • Overall net promoter score was a respectable 42%
  • Agencies get good feedback in "quality of relationship" measures
  • Trust and quality of relationship were most correlated with temp satisfaction 

Temporary Staffing Trends, Developments and Forecasts

February 19, 2014

  • A review of the latest significant temporary staffing trends and developments in Europe
  • Exclusive insights from the whole research team
  • On demand playback, approximately 1 hour

2014 Temporary Workers Survey – What temps think about treatment at client companies

February 18, 2014

  • Roughly a third of workers expressed some form of unsolicited praise 
  • Industrial workers were the most likely to express praise, healthcare workers were the least likely
  • The most common requests were: increase and improve communication and feedback, increase pay, and offer transition to... More