Region - North America

Impact Assessment of Artificial Intelligence and Robotics on the Staffing Industry

July 8, 2014

  • 63% percent of US temporary agency jobs at high risk of computerization
  • F&A, industrial, and office/clerical are highest-risk staffing segments
  • Strategies for staffing firms include pivoting toward low-risk jobs and human-machine hybrid models

July 2014 Employment Hotlist

July 8, 2014

  • ‘Mining and logging’, including oil and gas extraction, topped the list of hottest industries on a percentage employment growth basis.
  • The ‘professional and business services’ industry ranked highest in volume of job growth.
  • The manufacturing industry reporting the highest average... More

U.S. Staffing Industry Stock Index: 1H14

July 1, 2014

  • U.S. Staffing Industry Stock Index declined 0.3% in 1H14
  • Five stocks advanced, 12 declined
  • Underperformed S&P 500 (up 6.1%) and Russell 2000 (up 2.5%)

North American News Report June 2014

July 1, 2014

  • Missed the news last month? Here is a quick overview of what happened in the staffing industry and the labor markets in North America.
  • Browse news by region and keep up to date with the latest financial reports, market trends and employment data.

2014 Contingent Buyers Survey: Trends in satisfaction with staffing suppliers, VMS, MSP, and job boards

June 27, 2014

  • A satisfaction score for staffing suppliers (NPS) was measured at -19%, down 30 percentage points since 2011
  • Satisfaction with VMS also declined - NPS is now 3%, down 21 percentage points since 2011
  • Buyers were least satisfied with job boards, which scored a NPS of -33%, largely due to dissatisfaction... More

2014 Contingent Buyers Survey: After a temp ends an assignment, how long must you wait before hiring them directly (without fees)?

June 26, 2014

  • At the median, buyers must wait at least three months after an assignment ends to hire a temporary worker without fees
  • Two-thirds of buyers reported a post-assignment wait period of at least one month to convert a temp without fees
  • Six month periods were also common, representing a quarter of... More

2014 Online Staffing Platform Landscape: Can more be better?

June 26, 2014

  • We have identified 145 online staffing platform businesses operating around the world, including 33 “witkeys” (the Chinese variant of online staffing). There are actually likely to a larger number of tiny platform businesses we have not detected yet.
  • In 2013, only a fairly small number of... More

2014 Contingent Buyers Survey: Compensation of contingent workforce managers

June 25, 2014

  • In 2013, the median compensation for contingent workforce managers was $135,000
  • Median compensation increased by 12.5% since we last asked in 2011
  • General managers/operations managers were on average more highly compensated than HR or procurement managers

SIA research: Buyers’ best advice for recruiting and retaining former employees

June 25, 2014

Sometimes, former employees can be a valuable asset to a CW program. Buyers of contingent labor report methods of recruiting and retaining them that tend to work best. Among them, creating an alumni groups via social media and sharing periodic updates and job openings. Read more here


A Look at the Mexican Temporary Workforce Environment

June 22, 2014

  • Overview of Mexican legal landscape
  • Limitations on use of temporary agency workers explained
  • Details on statutory costs