Operational Metrics & Best Practices

2010 Staffing Company Survey: Trend analysis of new firms entering the staffing industry

July 13, 2010

Rate of new firm entry drops sharply
New firms more interested in healthcare, F&A, direct hire
75% of new firms profitable within two years

2010 Staffing Company Survey: Highest bang-to-buck marketing & sales tactics for staffing firms

June 18, 2010

Top marketing & sales tactics identified
What larger firms do differently
How tactics vary by segment, firm size

2010 Staffing Company Survey: To what degree are U.S. staffing firms using outsourced and/or offshore recruiters?

June 15, 2010

Boom coming in use of outsourced & offshore recruiters
Largest users: firms selling IT, direct hire
Bigger firms more likely to outsource/offshore

2010 Staffing Company Survey: How much revenue should you be getting from repeat business?

June 14, 2010

Typical staffing firm gets 76%-80% repeat business
Nine out of ten say majority revenue is repeat
But rate of repeat business varies by segment, industry

2010 Staffing Company Survey: To what degree do staffing firms subcontract work to other staffing firms?

June 3, 2010

Subcontracting a $6 billion business
A big deal in IT, engineering skills
Also among firms selling to govt, tech/telecom

2010 Staffing Company Survey: How much do staffing firms typically charge for direct hire?

May 27, 2010

Typical direct hire fee charged is 20% of salary
Remarkably uniform across type of staffing firm
Notable exception: healthcare staffing firms charge less

2010 Staffing Company Survey: How often do staffing firms refuse to sign indemnification agreements?

May 26, 2010

One in four staffing firms refuse to indemnify buyers
Staffing firms in blue collar segments more reluctant
Failure to communicate: lower-level managers more willing to sign

2010 Staffing Company Survey: Who's placing independent contractors, and how many?

May 6, 2010

44% of staffing firms place at least some independent contractors
IT staffing firms typically say 16%-20% of workers placed are IC
Most notable IC markets: government, finance, tech/telecom

2010 Staffing Company Survey: How much business should you be getting from smaller companies?

May 5, 2010

Smaller client companies are big business
In industrial temp, direct hire 80%+ of clients are smaller companies
But IT firms mostly serve bigger clients

Financing Sources: Best Practices, Tools & Solutions, SI Review May 2010

May 4, 2010