Operational Metrics & Best Practices

Total Talent Management

May 8, 2015

Total Talent Management refers to an employer’s practice of routinely considering TOTAL TALENT when it comes to talent acquisition or management including hiring an employee, using a contingent worker, or even acquiring a robot, etc. This ground-breaking report conducted in partnership with ERE Media... More

2014 North America Staffing Company Survey & 2008-2013 Cumulative Index

April 18, 2015

  • Staffing firm plans for Affordable Care Act
  • Most effective marketing & sales tactics for staffing firms
  • Metrics: time-to-fill, order fill rates, quit rates, early termination rates
  • Medical and non-medical benefits offered to temps
  • 403 page report summarizes 7 years of surveys

North American Listed Staffing 4Q14 Financial Results

March 24, 2015

  • Among 24 publicly traded North American staffing companies, 4Q14 revenue increased by a median 5.4% year-over-year.
  • Seventy-five percent experienced positive y/y revenue growth, down from 3Q14's 89%.
  • Seventy-one percent reported positive net income, down from 78% in 3Q14.

Insights from Fast-Growing Industrial Staffing Firms

March 10, 2015

  • We interviewed CEOs at seven fast-growing industrial staffing firms
  • The seven firms achieved organic average annual revenue growth of 43% from 2009 to 2013, compared with 13% growth in the segment
  • CEOs discussed competitive differentiators, growth drivers, outlook, and the Affordable Care Act... More

2015 U.S. Internal Employee Compensation Estimator

February 19, 2015

  • This interactive tool displays annual compensation data for staffing firm professionals.
  • Compensation is broken out by experience, job title, company size and skill segment.

Recruitment Process Outsourcing Technology

December 19, 2014

  • RPO providers were surveyed with regard to technology solutions and Applicant Tracking Systems (ATS).
  • We asked respondents two questions: “What technology solutions are used to support the RPO process?” and “What percent of your RPO hires go through the following ATS platforms?”

2014 Staffing Company Survey: Most frequently recommended vendors

November 26, 2014

  • Staffing firms were asked to recommend their top two favorite vendors, and to explain their selection
  • Four vendors received 20 or more recommendations, 25 additional received at least three 
  • Job boards and front office solutions platforms topped the list

3Q14 Financial Results for North America-Based Public Staffing Firms

November 18, 2014

  • Among 27 publicly traded North American staffing companies, 3Q14 revenue increased 8.9% y/y (median).
  • Eighty-nine percent experienced positive y/y revenue growth, up from 2Q14's 74%.
  • Seventy-eight percent reported positive net income, down from 83% in 2Q14.

2014 Staffing Company Survey: How often do temporary workers quit an assignment early? How often are they dismissed for poor performance?

November 14, 2014

  • Median quit rate: 5%
  • Median early termination rate: 4%
  • Rates vary markedly by skill segment

2014 Staffing Company Survey: Staffing firm management rates of compensation

November 6, 2014

  • 250 Staffing execs reported total comp
  • Benchmark comp calculated for CEO, CFO, COO, Sales positions
  • Comp trending up for most, but not for sales