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Lexicon of Contingent Workforce-Related Terms

One of the major challenges facing contingent workforce program managers and executives focused on this area is ensuring that a common language is used. Particularly when talking with suppliers or benchmarking contingent workforce programs across organizations, a lack of common definitions can cause severe communication problems. To help alleviate the issue, the following lexicon suggests a set of "working definitions" for contingent workforce program managers to use.

Some of these terms are used differently by sectors, or have definitions that are subject to some debate. In these cases, we have endeavored to provide multiple definitions to clarify the issues. While we trust that this document will be useful in bringing new employees up to speed and enabling a a common understanding among parties, it is not meant to provide a complete set of legal or operating definitions.

This is meant to be a living document. We encourage CWS Council members to suggest additional terms or submit corrections or clarifications to the existing set of definitions. As we receive and compile new additions or clarify existing definitions we will make periodic updates to this lexicon. If you have corrections, clarifications or questions, please send them to us at memberservices@staffingindustry.com.

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