Peek Under the Hood What's Your Outsourcing Provider's IQ? By Jim Lanzalotto
Personally, I like those hackneyed IQ tests you see online. Depending on the kind of test and the time of day, my IQ is either 68 or 147.
For a few moments, let's suspend reality and change the subject of that kind of general intelligence exam. Let's look at how well you know your managed services or RPO provider.
This kind of evaluation is critical when you're in the process of picking an outsourced provider; it's just as significant when you're evaluating your existing partner. The key to this IQ test is whether you truly know your provider and the value it can potentially convey to your organization. (By the way, this kind of evaluation needs to be done more often than at typical milestone dates in your outsourcing agreement. Think of this more like a performance evaluation: annually is the minimum time interval for a review. Quarterly, mid-year and full-year reviews work even better.) ...
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The old rules no longer apply.
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We are looking forward to welcoming back Dan Pink to the Contingent Workforce Strategies (CWS) Summit. You may have seen him at an earlier CWS Summit after he wrote Free Agent Nation. Since then he has written the instant classic A Whole New Mind and now Drive. This time around, Pink is delivering an important keynote address, "Drive: High Performance Motivation in a Free Agent World. ...
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