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In the letter, Ehrenberg and Olson recommend against staffing suppliers and clients working directly with each other now that a system has been set up.
They also said both time and expenses should be entered and approved in the Chimes system. According to the letter, "Under this process, payments will be made to the suppliers less the management fee for approved hours and expenses for hours and expenses worked and incurred after January 9th, 2008. Hours and expenses worked, incurred, and approved prior to January 9th will be paid as long as these hours and expenses are billed as part of the normal billing cycle after January 9, 2008."