Jon Osborne
VP, Strategic Research
josborneSPAMFILTER@staffingindustry.com
After leading SIA's North America Research & Editorial department for nearly a decade, Jon Osborne now focuses on strategic research projects and communication of company research to members via the monthly Staffing Industry Report webinar. Previously, he had a 15-year career in bank financial analysis and investor relations at Bank of America. He holds an M.B.A. and B.A. in economics from the University of Chicago.
Recent Articles
North America Staffing Company Survey 2017: What’s different about consistently profitable staffing firms?
December 5, 2017
- Consistency of profitability increases with firm size -- up to a point
- Taking care of internal staff seems to help profitability as well
- Diversification by segment and industry has no measurable effect
North America Staffing Company Survey 2017: Trend analysis of new firms entering the staffing industry
November 28, 2017
- New staffing firm entry spiked after last two recessions
- Direct hire increasing as primary segment of new staffing firms
- IT temp, engineering temp decreasing as primary segment
North America Staffing Company Survey 2017: How long does it take staffing firms to become big and profitable?
November 21, 2017
- Half of staffing firms $4M or larger by fourth year
- 72% profitable by second year
- 412 staffing firms surveyed
Staffing Industry Report Webinar - November 2017
November 7, 2017
- Watch the full, one-hour webinar on demand (available to corporate members only)
- Update on sourcing and automation technology
- Trends in supplier management strategies, and more
North America Staffing Company Survey 2017: To what degree do US staffing firms use E-Verify?
October 30, 2017
- 97% of staffing executives aware of E-Verify system
- 75% of staffing firms using it
- Usage up sharply over last eight years
Staffing Industry Report Webinar - October 2017
October 10, 2017
- Watch the full, one-hour webinar on demand (available to corporate members only)
- Economic and employment trends
- Staffing firm survey, and much more
North America Staffing Company Survey 2017: Which types of training for internal staff have the highest return?
September 22, 2017
- Top return: Training in sourcing/recruiting, sales/marketing
- Perception of optimal training varies by firm type
- Young firms especially interested in sales/marketing tactics
North America Staffing Company Survey 2017: Benefits offered to internal staff
September 8, 2017
- 73% of staffing firms offer better healthcare than ACA requires
- Median holidays: 8; Median PTO: 15
- In general, smaller firm benefits less generous
North America Staffing Company Survey 2017: How often do staffing firms turn down clients, and why?
September 1, 2017
- Staffing firms typically decline 10% of potential clients
- Three-quarters of firms have cut a client in last 12 months
- Top reasons: Aggressive pricing, poor communication
North America Internal Staff Survey 2017: Where to recruit staff, methods of recruiting, what to say to candidates
July 17, 2017
- Two-thirds of internal staff are recruited from just six industries
- About half find their employer through a personal recommendation
- Only 7% of internal staff began their working career in staffing