Jon Osborne

VP, Strategic Research

Jon Osborne
josborneSPAMFILTER@staffingindustry.com

After leading SIA's North America Research & Editorial department for nearly a decade, Jon Osborne now focuses on strategic research projects and communication of company research to members via the monthly Staffing Industry Report webinar. Previously, he had a 15-year career in bank financial analysis and investor relations at Bank of America. He holds an M.B.A. and B.A. in economics from the University of Chicago.

Recent Articles

North America Staffing Company Survey 2018: Temporary worker healthcare insurance, other benefits and incentives

September 4, 2018

  • 70% of staffing firms offer temps subsidized healthcare
  • About half offer paid holidays, PTO
  • Benefits getting more generous over time

North America Temporary Worker Survey 2018: Temporary worker demographics and work experience statistics

June 9, 2018

  • Temp gender and age distribution
  • Weekly hours, assignment length, temp career length
  • Number of agencies temps use

North America Temporary Worker Survey 2018: What kind of work do temporary workers really want? Why do they temp?

June 4, 2018

  • Over 3,000 temps asked about work preferences
  • Most prefer full-time work
  • Main reason for temping is as a bridge to full-time work

North America Temporary Worker Survey 2018: Temporary worker perception of job automation risk

June 4, 2018

  • Over 3,000 temps asked about risk of job being automated
  • Most see risk as low to none
  • Healthcare temps even less worried

North America Temporary Worker Survey 2018: Satisfaction with staffing agencies and buyer clients, and what drives it

May 30, 2018

  • Nearly 4,000 temps rate their agencies and clients where placed
  • Temp satisfaction generally very high
  • Key drivers of satisfaction identified and listed

North America Temporary Worker Survey 2018: Temporary worker awareness and use of staffing firm websites and apps

May 6, 2018

  • Website demos markedly increase temp usage
  • Feature temps most want but don't have: rate clients
  • Temps suggest four improvements

North America Internal Staff Survey 2018: Internal staff advice and feedback to staffing firm clients

March 30, 2018

  • Over 5,000 staffing firm employees offered advice
  • Five main themes dominated responses
  • Top suggestion: Do a better/faster job communicating

North America Internal Staff Survey 2018: Perception of automation impact on internal staff employment

March 30, 2018

  • Only 7% of internal staff see high risk of job automation
  • But staff in lower-end positions more concerned
  • Results consistent with management perception of automation

North America Internal Staff Survey 2018: Internal staff job satisfaction (or lack thereof), and what drives it

March 22, 2018

  • Internal staff give staffing firm employers a 63% NPS
  • Key to satisfaction: good leadership and positive work environment
  • Non-monetary incentives and work/life balance highly valued

North America Internal Staff Survey 2018: Social media groups most frequently joined by staffing firm internal staff

February 17, 2018

  • Most popular groups: Recruiters Network, SHRM, ASA, SIA
  • Local Young Professionals groups also commonly joined
  • Over 3,000 internal staff revealed preferred social media groups