Jon Osborne
VP, Strategic Research
josborneSPAMFILTER@staffingindustry.com
After leading SIA's North America Research & Editorial department for nearly a decade, Jon Osborne now focuses on strategic research projects and communication of company research to members via the monthly Staffing Industry Report webinar. Previously, he had a 15-year career in bank financial analysis and investor relations at Bank of America. He holds an M.B.A. and B.A. in economics from the University of Chicago.
Recent Articles
North America Staffing Company Survey 2018: Temporary worker healthcare insurance, other benefits and incentives
September 4, 2018
- 70% of staffing firms offer temps subsidized healthcare
- About half offer paid holidays, PTO
- Benefits getting more generous over time
North America Temporary Worker Survey 2018: Temporary worker demographics and work experience statistics
June 9, 2018
- Temp gender and age distribution
- Weekly hours, assignment length, temp career length
- Number of agencies temps use
North America Temporary Worker Survey 2018: What kind of work do temporary workers really want? Why do they temp?
June 4, 2018
- Over 3,000 temps asked about work preferences
- Most prefer full-time work
- Main reason for temping is as a bridge to full-time work
North America Temporary Worker Survey 2018: Temporary worker perception of job automation risk
June 4, 2018
- Over 3,000 temps asked about risk of job being automated
- Most see risk as low to none
- Healthcare temps even less worried
North America Temporary Worker Survey 2018: Satisfaction with staffing agencies and buyer clients, and what drives it
May 30, 2018
- Nearly 4,000 temps rate their agencies and clients where placed
- Temp satisfaction generally very high
- Key drivers of satisfaction identified and listed
North America Temporary Worker Survey 2018: Temporary worker awareness and use of staffing firm websites and apps
May 6, 2018
- Website demos markedly increase temp usage
- Feature temps most want but don't have: rate clients
- Temps suggest four improvements
North America Internal Staff Survey 2018: Internal staff advice and feedback to staffing firm clients
March 30, 2018
- Over 5,000 staffing firm employees offered advice
- Five main themes dominated responses
- Top suggestion: Do a better/faster job communicating
North America Internal Staff Survey 2018: Perception of automation impact on internal staff employment
March 30, 2018
- Only 7% of internal staff see high risk of job automation
- But staff in lower-end positions more concerned
- Results consistent with management perception of automation
North America Internal Staff Survey 2018: Internal staff job satisfaction (or lack thereof), and what drives it
March 22, 2018
- Internal staff give staffing firm employers a 63% NPS
- Key to satisfaction: good leadership and positive work environment
- Non-monetary incentives and work/life balance highly valued
North America Internal Staff Survey 2018: Social media groups most frequently joined by staffing firm internal staff
February 17, 2018
- Most popular groups: Recruiters Network, SHRM, ASA, SIA
- Local Young Professionals groups also commonly joined
- Over 3,000 internal staff revealed preferred social media groups