Jon Osborne

VP, Strategic Research

Jon Osborne
josborneSPAMFILTER@staffingindustry.com

After leading SIA's North America Research & Editorial department for nearly a decade, Jon Osborne now focuses on strategic research projects and communication of company research to members via the monthly Staffing Industry Report webinar. Previously, he had a 15-year career in bank financial analysis and investor relations at Bank of America. He holds an M.B.A. and B.A. in economics from the University of Chicago.

Recent Articles

North America Staffing Company Survey 2023: Full Report

December 13, 2023

  • 609 pages of North America operational ratios, benchmarks, & best practices
  • Benchmark company performance, track competitor plans and industry trends
  • Essential data for strategic planning, fully searchable

North America Staffing Company Survey 2023: Use of automation: staffing/talent platforms, artificial intelligence, and process automation in traditional staffing

December 2, 2023

  • 94% of staffing firms plan to use AI over the next five years
  • Staffing firm use of apps/platforms remains high, seen replacing parts of traditional business over time
  • Trend shows increasing operational automation on both temp worker and buyer client sides

North America Staffing Company Survey 2023: Staffing firm productivity and operational benchmarks

November 18, 2023

  • Five ratios: revenue/branch, revenue/staff, staff/branch, temps/branch, temps/staff
  • Also typical occupational distribution of recruiters, salespeople, managers, other staff
  • By primary skill segment and staffing firm size

North America Staffing Company Survey 2023: Do staffing executives know what drives internal staff satisfaction?

November 9, 2023

  • Staffing executive opinions about staff satisfaction drivers measured against actual internal staff opinions
  • Staffing execs get it wrong on five important satisfaction drivers
  • Over 400 staffing executives surveyed

North America Staffing Company Survey 2023: Training options offered to temporary workers

November 3, 2023

  • Nearly two-thirds of staffing agencies offer temps some training
  • Free online training most common method
  • Safety, IT, client-specific are common skill sets trained

North America Staffing Company Survey 2023: Frequency of pay and methods of pay for internal staff and temporary workers

October 29, 2023

  • Pay frequency and method varies by industry skill segment
  • Trend in pay frequency and future plans
  • Over 400 staffing firms surveyed

North America Staffing Company Survey 2023: Staffing firm five-year branch office plans

October 24, 2023

  • More staffing firms to expand branch networks than cut them
  • Interest in branch expansion higher than previous years
  • Industrial and IT firms have most radical plans

Global Staffing Company Survey 2023: Concerns about legislation and most legally challenging markets

October 23, 2023

  • Over 400 staffing firms identify regulatory concerns
  • Top concerns ranked, by region
  • Which markets are most challenging regarding compliance

North America Staffing Company Survey 2023: Staffing firm plans for use of vendor-provided services

October 14, 2023

  • Staffing firms were asked about plans for use of 32 vendor-provided services
  • Responses revealed which services are "booming" and which not
  • Over 300 staffing firms surveyed

North America Staffing Company Survey 2023: Staffing firm preparations and plans for recession, and tips on how to survive a recession if it comes

October 5, 2023

  • What staffing firms are doing to prepare for possible recession
  • Eight actionable tips on how to survive, from firms that made it through the Great Recession
  • Over 400 staffing firms surveyed