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Establishing Program Metrics and KPIs to Drive Program Performance - June 2013

Sponsored by

Data is critical to every CW Program, but what data is the ‘right data’ that will promote and enhance program performance? Many of today's sophisticated programs are awash in data and metrics, but program managers often struggle with interpreting and applying insights effectively.

How do you decide which metrics are relevant, measurable and comparable and at the same time make sure that they will have a positive impact on quality, efficiency, cost and risk?

Listen as our expert panelists share the metrics and KPIs that they have implemented that have had a significant impact on their program performance and how you can apply these same principles to your own programs.

Speaker Panel:
Dawn McCartney, Director, Contingent Workforce Strategies & Research, Staffing Industry Analysts
Matt Kreh, Account Manager, Fieldglass
Rich Smith, Director, Professional Services Resource Management, Teradata
Patti Vora, Strategic Sourcing Manager, Telus

Download a PDF of the presentation.

Download "Factors for Taking Your Services Procurement Program from Good to Great" white paper compliments of Fieldglass the sponsor of this webinar.

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