Recent Updates

Introduction to Chatbots

7 May 2019

  • This report is an introduction to chatbot technology, with a specific focus on providers in the recruiting space.
  • Chatbots are virtual assistants that, through the use of pre-programmed questions and artificial intelligence, can increasingly handle candidate interactions that formerly required... More

The Master Service Agreement and Supplier Agreement in an MSP Program

7 May 2019

  • Helps buyers seeking to enter into a Master Services Agreement (MSA) with an MSP
  • Highlights the essential elements of the MSA
  • Includes an outline structure of an MSA and associated Supplier Agreement 

Investing in the Workforce Solutions Ecosystem

2 May 2019

  • This report focuses on the investment strategies of large staffing firms outside of their core staffing services and, in particular, three investment funds set up to explore opportunities and threats from digital disruption; the Randstad Innovation Fund (RIF), Adecco Group X (AGX) and Recruit Strategic... More

Results of Listed Staffing Firms in APAC Q4 2018

25 April 2019

  • See a complete list of financial results across the staffing industry in Q4 2018
  • Find out how your competitors or suppliers fared
  • Many events hyperlinked to our Daily News 

Asia Pacific Legal Update Q1 2019

25 April 2019

  • In this report, we round up the legal developments affecting the workforce solutions ecosystem across the Asia Pacific region in Q1 2019:
  • Australia: New whistleblowing law from July 2019; Modern Slavery Act draft guidance published for consultation.
  • China: Reduction in social insurance... More

History of the Staffing Industry

9 April 2019

  • Concise and engaging history of the staffing industry from its beginning to the present
  • Highlights key leaders and companies, as well as social, economic, legal, and technological changes by decade going back more than 50 years
  • Includes developments in the US and across the globe that have led... More

IT Staffing Growth Assessment: 2019 Update

3 April 2019

  • The worldwide market for temporary IT staffing reached a scale of $66 billion in revenue in 2017.
  • The APAC temporary IT staffing segment made up $12.0 billion, or 34% of the region’s overall $34.9 billion professional temporary staffing market in 2017, by our estimates. 
  • This report explores... More

Japan Market Snapshot

15 March 2019

  • Our Market Snapshots provide an executive summary of the international staffing markets in EMEA and APAC. 
  • They can be used as a barometer to assess the relative business environment within each market and are designed to help you whether you are a buyer or supplier of contingent labour;... More

China Market Snapshot

15 March 2019

  • Our Market Snapshots provide an executive summary of the international staffing markets in EMEA and APAC. 
  • They can be used as a barometer to assess the relative business environment within each market and are designed to help you whether you are a buyer or supplier of contingent labour;... More

Most Attractive Staffing Markets Globally 2019

6 March 2019

  • This report provides comparative insights over 60 different staffing markets assessed across six Continents.
  • Our analysis provides a basic structure for understanding different strengths and weaknesses and a template for comparing a wide range of very different markets.
  • Fine-tune this analysis... More