Jon Osborne

VP, Strategic Research

Jon Osborne
josborneSPAMFILTER@staffingindustry.com

After leading SIA's North America Research & Editorial department for nearly a decade, Jon Osborne now focuses on strategic research projects and communication of company research to members via the monthly Staffing Industry Report webinar. Previously, he had a 15-year career in bank financial analysis and investor relations at Bank of America. He holds an M.B.A. and B.A. in economics from the University of Chicago.

Recent Articles

Australia/NZ Staffing Company Survey: Requests for Proposal (RFPs)—Response rates, hours to complete, & percent successful

31 December 2015

  • Typical staffing firm respond to about a third of RFPs
  • About half of completed RFPs turn into business
  • Time-consuming, but responding typically worth it

Australia/NZ Staffing Company Survey: Staffing firm operational structures

28 December 2015

  • Staffing firms vary widely in combining/separating recruiting & sales, temp & perm businesses
  • Most firms highly satisfied with current structure
  • Fifty-one staffing firms provided data

Australia/NZ Staffing Company Survey: Temporary worker assignment lengths & tenure discounts

27 December 2015

  • Median assignment length: 13 weeks
  • 30% of staffing agencies offer a tenure discount
  • Discounts in 1%-5% range

Australia/NZ Staffing Company Survey: Social media use, metrics, & preferred venues

6 December 2015

  • Social media generally of just moderate value to staffing firms
  • One in four track no social media metrics at all
  • Staffing firms mostly use social media for recruiting, less so sales

2015 Australia/NZ Staffing Company Survey: Staffing firm use of outsourced services: usage rates & best practices

8 November 2015

  • Most commonly outsourced: marketing & back-office
  • Outsourcing used to supplement, not replace
  • Execs offer best advice on how to make it work

2015 Australia/NZ Staffing Company Survey: Investment plans for the next two years, and reported highest-return investments

27 October 2015

  • 56 staffing firms reveal primary planned investment
  • Top planned investments about internal staff
  • But is technology underinvested?

2015 Australia/NZ Staffing Company Survey: Initial Findings

24 October 2015

  • 56 unique staffing firms share their opinions
  • Benchmark measures, assignment lengths, RFP metrics
  • Tenure discounts, social media use
  • Operational structure, resume submittals/interviews 

2015 Staffing Company Survey: Prevalence of certifications among staffing industry executives

16 October 2015

  • Four exec certifications dominate staffing market
  • Certifications highly region-specific
  • In all regions, half or more of execs have a certification

2015 Staffing Company Survey: Perception of gender advantage/disadvantage among staffing executives

12 October 2015

  • Gender advantage/disadvantage in working world and staffing industry examined
  • Most staffing execs--both male and female--see no particular bias
  • Responses from staffing execs in North America, Europe, and Australia/NZ

2015 Staffing Company Survey: Concerns about current and upcoming legislation

5 October 2015

  • 305 staffing firms identify regulatory concerns
  • 17 top concerns listed, by region
  • Firms in North America, Europe, and Australia/NZ included