Surveys

Workforce Solutions Buyers Survey 2017 - Trends in management strategies and priorities

27 November 2017

  • Report tracks 21 supplier management strategies 
  • 85% of companies use of domestic outsourcing, the most used strategy
  • Report identifies difference in usage based on program's primary skill set purchased and total contingent spend

Workforce Solutions Buyers Survey 2017 - Contingent share of workforce

3 November 2017

  • Companies reported that contingent workers comprised a median 17% and an average of 18% of their workforce
  • This report summarizes plans for use of contingent workers over the next 10 years
  • Also, this report details the mix of types of contingent workers in current programs

Australia/NZ Staffing Company Survey 2016: Benchmark metrics -- temps/branch, temps/internal staff, internal staff/branch, job order productivity ratios, time-to-fill

27 March 2017

  • Seven benchmark ratios measured
  • Staff ratios and job order productivity
  • Over fifty staffing firms surveyed

Australia/NZ Staffing Company Survey 2016: Internal Staff and Temporary Worker Satisfaction Surveys

24 March 2017

  • Most staffing firms survey internal staff and/or temps
  • Internally-generated satisfaction surveys most common
  • 44 Australia/NZ staffing firms surveyed

Workforce Solutions Buyers Survey 2016 - Asia Pacific - Cumulative Report

24 March 2017

  • Contains complete 2016 Workforce Solutions Buyers Survey Report
  • Also includes relevant findings from the 2014-2015 Buyers Survey Reports
  • 219 pages in total

Australia/NZ Staffing Company Survey 2016: Temp-to-hire conversion rates, fees, and policies; Direct hire fees

23 March 2017

  • Median direct hire fee: 13%
  • Median temp-to-hire conversion fee: 10%
  • 77% of staffing firms forego conversion fee after specified temp tenure

Workforce Solutions Buyers Survey 2016: Contingent Share of Workforce

16 March 2017

  • Contingent share of workforce among large buyers of workforce solutions
  • Statistics by company size, industry, primary skill set purchased, use of VMS/MSP
  • Buyers 2 year and 10 year plans for different kinds of contingent work

Workforce Solutions Buyers Survey 2016: Satisfaction with staffing supplier/VMS/MSP and advice to staffing firms

15 March 2017

  • Buyers give net promoter scores of -14%, 4% and -3% to their primary staffing supplier, VMS and MSP, respectively.
  • Trends in the net promoter scores show improvement over last year for all three categories.
  • Cost, quality, efficiency and risk were all broadly rated as at least moderately important... More

Workforce Solutions Buyers Survey 2016 - Strategies to mitigate contingent workforce legal risk

12 March 2017

  • Three most used strategies: carrying out due diligence on suppliers’ levels of compliance, obtaining indemnities from suppliers, and limiting assignment lengths
  • Companies that use MSP more likely to pursue limiting assignment lengths

Workforce Solutions Buyers Survey 2016 - Performance rating of contingent workforce program

10 March 2017

  • 85% of respondents rated the performance of their contingent workforce program as excellent, above average, or average
  • Companies using a VMS were more likely to rate their program as above average or excellent