Surveys
Workforce Solutions Buyers Survey 2017 - Trends in management strategies and priorities
27 November 2017
- Report tracks 21 supplier management strategies
- 85% of companies use of domestic outsourcing, the most used strategy
- Report identifies difference in usage based on program's primary skill set purchased and total contingent spend
Workforce Solutions Buyers Survey 2017 - Contingent share of workforce
3 November 2017
- Companies reported that contingent workers comprised a median 17% and an average of 18% of their workforce
- This report summarizes plans for use of contingent workers over the next 10 years
- Also, this report details the mix of types of contingent workers in current programs
Australia/NZ Staffing Company Survey 2016: Benchmark metrics -- temps/branch, temps/internal staff, internal staff/branch, job order productivity ratios, time-to-fill
27 March 2017
- Seven benchmark ratios measured
- Staff ratios and job order productivity
- Over fifty staffing firms surveyed
Australia/NZ Staffing Company Survey 2016: Internal Staff and Temporary Worker Satisfaction Surveys
24 March 2017
- Most staffing firms survey internal staff and/or temps
- Internally-generated satisfaction surveys most common
- 44 Australia/NZ staffing firms surveyed
Workforce Solutions Buyers Survey 2016 - Asia Pacific - Cumulative Report
24 March 2017
- Contains complete 2016 Workforce Solutions Buyers Survey Report
- Also includes relevant findings from the 2014-2015 Buyers Survey Reports
- 219 pages in total
Australia/NZ Staffing Company Survey 2016: Temp-to-hire conversion rates, fees, and policies; Direct hire fees
23 March 2017
- Median direct hire fee: 13%
- Median temp-to-hire conversion fee: 10%
- 77% of staffing firms forego conversion fee after specified temp tenure
Workforce Solutions Buyers Survey 2016: Contingent Share of Workforce
16 March 2017
- Contingent share of workforce among large buyers of workforce solutions
- Statistics by company size, industry, primary skill set purchased, use of VMS/MSP
- Buyers 2 year and 10 year plans for different kinds of contingent work
Workforce Solutions Buyers Survey 2016: Satisfaction with staffing supplier/VMS/MSP and advice to staffing firms
15 March 2017
- Buyers give net promoter scores of -14%, 4% and -3% to their primary staffing supplier, VMS and MSP, respectively.
- Trends in the net promoter scores show improvement over last year for all three categories.
- Cost, quality, efficiency and risk were all broadly rated as at least moderately important... More
Workforce Solutions Buyers Survey 2016 - Strategies to mitigate contingent workforce legal risk
12 March 2017
- Three most used strategies: carrying out due diligence on suppliers’ levels of compliance, obtaining indemnities from suppliers, and limiting assignment lengths
- Companies that use MSP more likely to pursue limiting assignment lengths
Workforce Solutions Buyers Survey 2016 - Performance rating of contingent workforce program
10 March 2017
- 85% of respondents rated the performance of their contingent workforce program as excellent, above average, or average
- Companies using a VMS were more likely to rate their program as above average or excellent