Operational Metrics & Best Practices

Australia/NZ Staffing Company Survey: Requests for Proposal (RFPs)—Response rates, hours to complete, & percent successful

31 December 2015

  • Typical staffing firm respond to about a third of RFPs
  • About half of completed RFPs turn into business
  • Time-consuming, but responding typically worth it

Australia/NZ Staffing Company Survey: Staffing firm operational structures

28 December 2015

  • Staffing firms vary widely in combining/separating recruiting & sales, temp & perm businesses
  • Most firms highly satisfied with current structure
  • Fifty-one staffing firms provided data

Australia/NZ Staffing Company Survey: Temporary worker assignment lengths & tenure discounts

27 December 2015

  • Median assignment length: 13 weeks
  • 30% of staffing agencies offer a tenure discount
  • Discounts in 1%-5% range

Australia/NZ Staffing Company Survey: Social media use, metrics, & preferred venues

6 December 2015

  • Social media generally of just moderate value to staffing firms
  • One in four track no social media metrics at all
  • Staffing firms mostly use social media for recruiting, less so sales

Building a multi-country contingent workforce strategy for Asia Pacific

2 December 2015

  • Hear insights from experts about implementing a CW strategy across Asia
  • Watch the playback on demand, approx 1 hour
  • Download a copy of the presentation as a pdf

Mapping the Total Talent Management Continuum

17 November 2015

  • Identifies the core facets of Total Talent Management
  • Covers permanent and contingent workforces
  • Offers tools to map your organisation's maturity

2015 Global Oil & Gas Panel Transcript

11 November 2015

  • The following is an edited transcript of our panel “Trends and Opportunities in the Engineering and Energy Sector”. It was recorded at Staffing Industry Analysts’ Executive Forum held in March 2015 in Orlando.  It has been edited for brevity and clarity.
  • This transcript should be read... More

2015 Australia/NZ Staffing Company Survey: Staffing firm use of outsourced services: usage rates & best practices

8 November 2015

  • Most commonly outsourced: marketing & back-office
  • Outsourcing used to supplement, not replace
  • Execs offer best advice on how to make it work

2015 Staffing Executive Compensation Analysis

6 November 2015

  • Total compensation rose by a median 5.9% in 2014 among the two highest-paid executives at a selection of 63 publicly traded staffing firms based in Europe, the US, Australia, New Zealand and South Africa.
  • Median total compensation was almost USD 1.07 million in 2014.
  • ManpowerGroup Inc. executive... More

2015 Australia/NZ Staffing Company Survey: Investment plans for the next two years, and reported highest-return investments

27 October 2015

  • 56 staffing firms reveal primary planned investment
  • Top planned investments about internal staff
  • But is technology underinvested?