Operational Metrics & Best Practices

VMS RFP Template

27 March 2023

  • Includes an overview of the latest market developments
  • Provides a comprehensive question bank for buyers
  • Incorporates questions on a number of more recent VMS enhancements

Best Practices for Adding SOW

18 January 2023

Use this report as a reference tool to:

  • Understand the benefits of a clear Statement of Work (SOW) management strategy
  • Define and build an SOW program business case
  • Create an SOW strategy and business operation model

APAC Listed Staffing Firms Q222

12 December 2022

  • This report includes detailed financial results of 50 publicly traded staffing companies for Q2 2022.
  • See details of median year-over-year revenue growth.
  • Plus, the median net margin numbers compared to last year. 

Best Practices in Contingent Diversity, Equity & Inclusion

29 November 2022

This research report:

  • Arms contingent workforce program leaders with insights into the impact of contingent DE&I on key outcomes
  • Helps create a business case for making contingent DE&I a priority 
  • Outlines a set of best practices for contingent DE&I
  • Navigates common obstacles... More

Australia/NZ Staffing Company Survey 2022: Full Report

28 November 2022

  • 201 pages of Australia/NZ operational ratios, benchmarks, & best practices
  • Benchmark company performance, track competitor plans and industry trends
  • Essential data for strategic planning, fully searchable

Staffing Executive Compensation Analysis: 2022 Update

16 November 2022

  • Total compensation increased by a median 33.8% in 2021 in our study of 82 executives at 42 publicly traded staffing, executive search, and other workforce solutions firms globally.
  • Americas firms posted the highest median compensation at USD 2,642,264. Firms in Europe, the Middle East,... More

Direct Sourcing Best Practices

31 October 2022

  • Implementation best practices for buyers thinking about direct sourcing 
  • Help answer the questions about how to get executive buy in
  • Report outlines the importance of having a strong employer brand, and the potential benefits and drivers of direct sourcing (ROI)

Deploying IT Infrastructure in Staffing Companies

24 October 2022

  • To support the efficient and effective operation in today’s staffing market and to enable use of the proliferation of HR tech available, staffing firms need to have a reliable, scalable, and well-maintained technology infrastructure
  • The information in this report can be used to understand the... More

Global Staffing Company Survey 2022: Front-office and back-office software: popular vendors, use of proprietary systems, and user satisfaction

12 October 2022

  • List of the most popular front-office and back-office software vendors
  • Key drivers of satisfaction -- what to look for when choosing a vendor
  • Over 400 staffing firms surveyed

CW Program Business Case Template

30 September 2022

  • Useful resource for any organization trying to create an effective business case for their CW program
  • Report outlines the fourteen steps required to create a CW business case
  • Helps organizations to clearly define the opportunity and roadmap of the program’s goals and objectives