North America

SIA research: Buyers’ best advice for recruiting and retaining former employees

25 June 2014

Sometimes, former employees can be a valuable asset to a CW program. Buyers of contingent labor report methods of recruiting and retaining them that tend to work best. Among them, creating an alumni groups via social media and sharing periodic updates and job openings. Read more here


Buyer Survey: Recruiting Former Employees

20 June 2014

  • The top suggestion is to stay connected, particularly through a Linkedin or Facebook group
  • Several buyers suggested using social media to ensure that former employees are aware of current job openings
  • Buyers also suggested treating employees with honesty and professionalism, particularly as they... More

2014 Contingent Buyers Survey: Best (and worst) decisions made by contingent workforce managers

12 June 2014

  • The most common “best decision” among buyers, by a large margin, was adopting VMS or MSP.
  • Contingent workforce organization and control was a recurring theme in the “best decision” responses.
  • The most common "worst decision" was “allowing local branches/managers to exercise... More

Into the Future

4 June 2014

  • See the results of audience survey on the evolution of the contingent workforce
  • Understand where there are skill shortages
  • What strategies are being used to counteract these

Online Services Platforms: Can they work?

28 May 2014

  • Online Services platforms belong to a unique category in the SIA Human Cloud Platform taxonomy, alongside (and sometimes overlapping with) Online Staffing and Crowdsourcing platforms
  • In Online Services, businesses (wherever they are) purchase a specific service offered by the platform; the platform... More

Online Staffing and Human Cloud Platforms: Staffing Firms' Response and Engagement

31 March 2014

  • Online Staffing and Human Cloud platforms have become a focus of much interest for many staffing firms since 2012 and some staffing firms are beginning to engage with these platforms actively in productive and innovative ways.
  • Data show that staffing firm awareness, business interest in, and actual... More

Online Work Platform Models and Labor-related Compliance: Why It’s Not A Contradiction in Terms

3 March 2014

  • As online work platforms have become more visible to staffing businesses and buyers, questions have arisen as to whether these platform businesses can really act like typical staffing firms.
  • Online work platforms can act in ways that are similar to the more established, typical staffing business/compliance... More

“Online Staffing” Platform Businesses - Industry Segment Forecast Through 2020

2 January 2014

  • Total global online staffing segment spend/ market size to grow significantly by 2020, as most of the underlying conditions and drivers seem to support expansion (versus restriction) of online platform-based spend.
  • Three forecasts illustrate what we consider credible, supportable range of possible... More

The Largest Online Staffing Platforms in 2013

27 November 2013

  • Three online staffing platforms have achieved global scope and a scale over the past several years: Elance, freelancer.com, and oDesk.
  • These three platforms continue to pursue strategies to capture more of the potential world market for bringing together remote, online freelancers (and microfirms)... More

3Q13 financial results for North America-based public staffing firms

25 November 2013

  • Earnings up median 14.2% y/y, revenue up median 5.4%
  • Signs of acceleration
  • Revenue and earnings for 22 firms detailed