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World – Randstad: Employers making higher demands on staff

13 September 2013

Almost nine out of ten employees feel that their employers are making higher demands on their skills and competencies than five years ago, according to the latest Randstad Workmonitor. This feeling runs particularly high in China where 94% of respondents agreed, followed by Malaysia with 93%, and Brazil with 93%.

Digital skills in particular are becoming more in demand, with 86% of employees worldwide reporting that their employers have become more demanding in this area over the past five years. With regard to social skills, education, and experience; between 73% and 76% of employees also feel their employers are more demanding than five years ago.

Most respondents stated that both the employer and the employee are responsible for ensuring that the employee's skills and competencies correspond with their job’s requirements. Of the respondents, 87% reported that it is the responsibility of the employer and 81% believe it to be the responsibility of the employee.

Brazil is the only country where employees put more responsibility on themselves rather than on their employer when it comes to filling the gap between skills and competencies in relation to job requirements. In contrast; Danish, German, Luxembourgian, and Swedish employees are clear in who they hold responsible for this: the employer.

Employees not only believe that their employers make higher demands on their skills and competencies than five years ago, they expect more of the same for the future. In China, India, Malaysia, and Brazil in particular, between 91% and 93% of employees expect their job requirements to become more demanding in the coming years. These expectations are much lower in Spain at 57% and Denmark at 62%.

The vast majority (92%) of all employees say that they will make sure to do anything they can to meet their job requirements. Despite this a third of all employees fear that they will no longer be able to meet their job requirements in due time.

This concern is highest in Japan with 60% of employees fearing that they will be unable to meet the rising demands of their job. Japanese employees, however, are less willing than other employees around the globe to be proactive in meeting their job requirements; only 60% are willing to do engage in additional training in comparison with 98% in China.

After falling to 108 in the previous survey, the Mobility Index has increased again to 109, its highest point in three years. This means more employees are expecting to have a different job within the next six months. Mobility has increased in Spain, Norway, India, and Slovania; and decreased in the Netherlands, Belgium, and Australia. Similarly to the previous survey, 12% of the employees are actively looking for a new job. Numbers have increased in Mexico and in India, and the highest percentage of employees looking for a new job can be found in India with 33%. 

The confidence of finding a comparable job within six months increased slightly for the first time after a yearlong decline. Sweden, Japan, Argentina, and Malaysia all show a rise in confidence, whereas confidence declined in the Netherlands and Poland. Confidence in finding a different job increased globally by +1% reaching 62%

In Europe, employees in Denmark and Luxembourg are the most satisfied, with 78% of employees happy with their current employer, followed by Switzerland (77%) and the Netherlands (75%). Employees from Hungary (49%) and Greece (52%) are the least satisfied. Outside Europe, the most satisfied employees can be found in India (84%), followed by Malaysia and Canada (both 77%). Employees are least satisfied in Japan (44%), followed by Hong Kong (47%), and Singapore (56%)

In Europe, Scandinavian people are the least focused on getting a promotion, with Denmark leading the way with 73% of workers not interested in getting a promotion, followed by Sweden (66%), and Norway (58%). When asked if the respondents were strongly focused on getting a promotion the Italians score highest with 27% strongly focused on getting a promotion, followed by employees in Luxembourg (23%), Germany and France (both 21%). In the Netherlands, the number of employees strongly focused on a promotion fell from 10% in the last quarter to 6% this quarter.

The Randstad Workmonitor was launched in the Netherlands in 2003 and now covers 32 countries around the world. The study encompasses Europe, Asia-Pacific, and the Americas.

To read the full report; please click here.


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