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World – RPO market leaders ranked

20 September 2013

HRO Today has released the results of its 2013 Baker’s Dozen Customer Satisfaction Ratings for Recruitment Process Outsourcing (RPO) companies. Based on feedback from more than 900 customers, the survey analyses responses across three sub-categories; service breadth, deal sizes, and quality.

The overall leaders within the global RPO industry were ranked by HRO Today as follows:

  1. Alexander Mann Solutions
  2. Randstad Sourceright
  3. Pinstripe & Ochre House
  4. Pontoon
  5. Allegis Group Services
  6. Kenexa
  7. PeopleScout
  8. Advantage xPO
  9. Hudson RPO
  10. Aon Hewitt
  11. Seven Step RPO
  12. Futurestep
  13. KellyOCG

Those firms that provide the greatest breadth of service were ranked as follows:

  1. Allegis Group Services
  2. Pinstripe & Ochre House
  3. Seven Step RPO
  4. Hudson RPO
  5. Pontoon
  6. Randstad Sourceright
  7. Alexander Mann Solutions
  8. Kenexa
  9. Futurestep
  10. Advantage xPO
  11. KellyOCG
  12. People Scout
  13. Aon Hewitt

The European RPO leaders were ranked as follows:

  1. Alexander Mann Solutions
  2. Randstad Sourceright
  3. Pinstripe & Ochre House
  4. Hudson RPO
  5. Advantage xPO
  6. Kenexa
  7. Futurestep
  8. KellyOCG

The Asia-Pacific RPO leaders were ranked as follows:

  1. Allegis Group Services
  2. Hudson RPO
  3. Futurestep
  4. Alexander Mann Solutions
  5. KellyOCG

Emerging Market RPO leaders were ranked as follows:

  1. Yoh
  2. AMN Healthcare
  3. WilsonHCG
  4. PPR Healthcare
  5. PrincetonOne
  6. Decision Toolbox

The Baker’s Dozen rankings, according to HRO Today, are based solely on feedback from buyers of the rated service: the ratings are not based on the opinion of the HRO Today staff.  

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