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Poor management and planning is causing the scope and cost of IT projects to get out of control, according to a survey by recruitment specialist Robert Half. This found that 76% of Chief Technology Officers (CTOs) and Chief Information Officers (CIOs) in Singapore are concerned about scope creep in their jobs.
Scope creep refers to uncontrolled changes or continuous growth in project scopes, resulting in both the time and cost needed to complete the project spiralling out of control.
Globally, the percentage of CTOs and CIOs concerned by scope creep is also high at 76%, with Hong Kong recording the highest level of concern at 82%. Meanwhile 52% of respondents in Singapore cited poor project management as the biggest cause of scope creep. By contrast, only a quarter of Hong Kong IT professionals attributed the uncontrolled growth in their projects to poor project management.
Staff continuity and the changing regulatory environment are other prominent causes of scope creep in Singapore. The survey found that the IT or Technology function most prone to scope creep is the development of applications, followed by system upgrades and deployments, e-commerce and website development.
Steve McGowan, from Robert Half Technology in Singapore, said scope creep is placing a lot of pressure on IT professionals. “Scope creep is a major concern for IT heads and professionals. It is almost impossible to plan a project properly when the objectives and scope keep changing,” he said.
“As a result, we are seeing increasing demand for IT professionals with strong leadership and communications skills who can deal with regular changes to their job and project objectives. The answer to scope creep is better planning, as well as communicating the plan with clear objectives to senior management to generate buy-in for resources and people across the term of the project.”