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New Zealand – Employee engagement is the key to success

01 November 2013

Workplaces across New Zealand are now outranking their overseas counterparts on staff engagement levels, according to the Kenexa Best Workplaces Survey 2013, reports the New Zealand Herald.

Sanchia Yonge, Managing Director of Kenexa, commented: “If they know where the company is heading, it creates a lot of energy and empowerment. What we have seen improve, year on year, is the ability to involve people and drive innovation. These organisations are the ones closest to customers and the most competitive.''

Ms Yonge believes the survey is helping companies with their staff engagement and is a contributing factor to the general improvement in engagement shown this year. It identifies for employers the key drivers of their staff engagement.

She added: “Companies are getting more sophisticated at translating employee feedback, collected in the survey, into actions that result in positive change in the workplace. Employees really believe that positive change is going to happen by taking the survey.”

Companies are using analytics to identify key drivers of employee engagement, taking out the guesswork, and allowing them to focus on areas that will make a difference.

Employee engagement is seen as a strategy by organisations to drive business results and tackle challenges, Ms Yonge advised. It also came across strongly in the survey that the top organisations had high performance expectations of their staff and encourage ideas on how to improve processes from their employees.

Opportunities for internal promotion and advancement are highly valued by employees and is a tool that has been used successfully by some companies to retain staff. Transparent communication is another tool which all employers should strive for with their staff, according to the survey's findings.

Ms Yonge concluded: “[Employee] engagement is not a once a year event - it's something every leader and every employee does every day.

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