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Sluggish service delivery in the aftermath of the arrest of eighteen staff at the Department of Foreign Employment (DoFE) has left hundreds of workers and recruiting agencies furious according to The Katmandu Post. So angry was the Nepal Association of Foreign Employment Agencies (Nafea) that they threatened to padlock the offices of the department.
"Manpower agencies and workers are still facing problems in getting speedy services but the situation has somehow improved in the last few days," said Nafea Chairman, Bal Bahadur Tamang.
Tamang said its erstwhile plan to padlock the department was withdrawn after the Ministry of Labour and Employment expressed commitment to addressing the association's demands.
Department officials acknowledged their failure to provide prompt services but said they were moving toward normalcy gradually. Department records show work permits were issued to around 1,400 workers on a daily average last week.
DoFE spokesperson Divash Acharya said the current crisis is the result of the void at the department left by the arrests. He said they are issuing work approval (both individual and institutional) to up to 2,000 workers daily. "The work backlog during the disturbance primarily hindered rapid service delivery. Moreover, it will take some days for the new staffers to adapt to the new work environment," said Acharya, adding that the department was trying its best to handle the situation.