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India – Manpower shortage hits Income Tax Department

19 June 2013

Due to a shortage of manpower, the Income Tax Department is unable to arrest tax evaders, said Mr Bhattacharya of the Income Tax Gazetted Officers’ Association, according to an article in The Statesman.

Speaking in Kolkata, Mr Bhattacharya, the General Secretary, added: “The process of filing returns has been radically revised, but there is a shortage of manpower. We have vacancies but sufficient numbers of staff are not being recruited. The move will also help the Income Tax Department provide better services to tax payers.”

The introduction of e-filing has hampered efforts by the Income Tax Department to streamline its process. Ordinary tax payers need the support of computer literate consultants to complete the process. The computer software has also been described as faulty and cumbersome.

More than 2,000 employees are required to fill assistant commissioner or deputy commissioner posts, 550 posts are still vacant. Approval has been given to employ additional manpower for the Income Tax Department but so far the restructuring has been limited to the highest levels only.    

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