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India – Face-to-face interviews trump video interviews

20 June 2014

The majority of organisations across India rely on face-to-face interviews and personal interactions when hiring candidates, using technology for initial screening only, reports business-standard.com.

A survey by job board TimesJobs.com revealed that: "82% of the organisations still rely on face-to-face interviews. Organisations believe that though technology has made an impact on the global hiring landscape, some traditional methods like personal interaction with the candidates still holds a lot of significance in hiring the best.”

Though video interviews are used by organisations, they are done during the initial hiring phase only and it are followed by personal face-to-face interviews.

According to the survey, technology is used just as an enabler and 55% of the organisations surveyed said they source candidates from job portals and a similar number use personality profiling tests. Most organisations indicated that a telephonic or video interview is always followed up by an in-depth face-to-face interview.

According to the survey, 98% of the organisations in both the automobile sector and business process outsourcing (BPO) industry rely solely on in-depth face-to-face interviews, followed by the information technology (IT) and telecom sectors.

Healthcare was one of the key sectors to report using video/telephone interviews followed by face-to-face interactions. Half (50%) of organisations in the sector use video/telephone interviews followed by face-to-face interactions.

Unsurprisingly, the use of video interviews was greater in the large metropolitan areas. Nearly 11% of organisations in the Delhi National Capital Region (NCR), Mumbai, Chennai, and Bangalore conduct video interviews, but they are followed by face-to-face interactions.


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