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Latest Research

The Master Service Agreement and Supplier Agreement in an MSP Program

7 May 2019

  • Helps buyers seeking to enter into a Master Services Agreement (MSA) with an MSP
  • Highlights the essential elements of the MSA
  • Includes an outline structure of an MSA and associated Supplier Agreement 

Investing in the Workforce Solutions Ecosystem

2 May 2019

  • This report focuses on the investment strategies of large staffing firms outside of their core staffing services and, in particular, three investment funds set up to explore opportunities and threats from digital disruption; the Randstad Innovation Fund (RIF), Adecco Group X (AGX) and Recruit Strategic... More

EMEA FINANCIAL RESULTS Q418

30 April 2019

  • See a complete list of financial results across the staffing industry in Q4 2018
  • Find out how your competitors or suppliers fared
  • Many events listed are covered in the Daily News 

UK Internal Staff Survey 2019: Internal staff ideas on how to improve your staffing firm

29 April 2019

  • Over 500 staffing firm internal staff make suggestions
  • Staff focused on eight areas of improvement
  • Top suggestion: Flexible work time, option to work at home

Middle East & Africa Legal Update Q1 2019

25 April 2019

  • In this report, we round up the legal developments affecting the workforce solutions ecosystem across Middle East & Africa in Q1 2019:
  • Kuwait: New rules on annual leave and pension contributions for the private sector
  • Nigeria: Contributory pension scheme opens to self-employed
  • ... More

UK Internal Staff Survey 2019: Which routine tasks should be automated or outsourced?

23 April 2019

  • Nearly 600 internal staff recommend tasks for automation and outsourcing
  • Top nine most commonly suggested tasks identified
  • Ideas cover all areas of staffing firm operations

UK Internal Staff Survey 2019: Internal staff ideas on how to build trust with employees

19 April 2019

  • Over 600 internal staff suggest how to build trust
  • Seven broad recommendations identified
  • Top suggestion: Be transparent and communicate often

Guide to Implementing IR35 Off-Payroll Working Rules

17 April 2019

  • This report looks at the proposals outlined by the UK Government for revising the IR35 Off-Payroll Working Rules.
  • It gives contingent workforce buyers, both public bodies and private organisations, guidance on what they need to do to prepare for compliance with the revised Rules from April 2020.... More

Europe Legal Update Q1 2019

16 April 2019

  • In this report, we round up the legal developments affecting the workforce solutions ecosystem across Europe in Q1 2019:
  • European Union: AG opinion: Employers should record all daily working hours. 
  • Bulgaria: Employers are obliged to employ people with disabilities.
  • France: New... More

UK Internal Staff Survey 2019: What can management do to help staff develop professionally?

14 April 2019

  • Over 500 internal staff reveal what helps them grow professionally
  • Top: New responsibilities, job challenges, training, coaching
  • Needed: Clearer career paths, more promotion opportunities