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Latest Research

CWS Council - Recruitment Process Outsourcing: An Overview

21 October 2008

Understanding Recruitment Process Outsourcing (RPO)
How pure-play RPOs differ from staffing vendors
The fundamentals of how it works and key trends to watch out for

My Take: Health of the Healthcare Industry, SI Review October 2008

2 October 2008


Three Healthcare Firms in the Top Ten Fastest-Growing, SI Review September 2008

8 September 2008

Healthcare in a Special Club

CWS Council - Sample Document - Service Level Agreement with an MSP

19 August 2008

A tool to help you get it right the first time
One way of structuring a deal with a Managed Service Provider (MSP)
Sample SLA defines scope, deliverables and expected performance-levels

CWS Council - Sample Document - MSP Performance Measure

19 August 2008

Getting the proof that's in the pudding on paper
Documenting and presenting CW-program performance measures
Sample monthly report of performance levels of its Managed Service Provider(MSP)

CWS Council - Sample Document - Contingent Worker Guidelines and Handbook

8 August 2008

Sometimes, stating the obvious has its uses
A CW-specific policy manual and handbook
Documenting the client company's expectations

CWS Council - 2008 VMS and MSP Supplier Competitive Landscape

15 July 2008

Findings from an extensive survey of VMS/MSP providers
In-depth profiles reveal varying spend-under-management
Solution providers by size, features and experience

Opportunities in Healthcare, SI Review July 2008

11 July 2008

RPO and Staffing: A Perfect Prescription?

CWS Council - The Emerging Contingent Workforce Management Function

11 June 2008

Purpose and macro-interactions of the staffing program office
What the idealized structure of the staffing program office looks like
Methods and metrics for continuous improvement

CWS Council - 2008 Managed Spend Ranking - VMS/MSP Suppliers

30 May 2008

Types of VMS/MSP providers defined
A cross-sectional view of providers by spend under management
Further refined by agency versus non-agency CW headcount