Jon Osborne

VP, Strategic Research

Jon Osborne

After leading SIA's North America Research & Editorial department for nearly a decade, Jon Osborne now focuses on strategic research projects and communication of company research to members via the monthly Staffing Industry Report webinar. Previously, he had a 15-year career in bank financial analysis and investor relations at Bank of America. He holds an M.B.A. and B.A. in economics from the University of Chicago.

Recent Articles

2015 Europe Staffing Company Survey: Staffing firm use of outsourced services: usage rates & best practices

8 November 2015

  • Most commonly outsourced: marketing/social media
  • Outsourcing used to supplement, not replace
  • Execs offer best advice on how to make it work

2015 Europe Staffing Company Survey: Investment plans for the next two years, and reported highest-return investments

26 October 2015

  • 73 European staffing firms report primary planned investment
  • Top plans about internal staff--hiring and training
  • But is technology underinvested?

2015 Staffing Company Survey: Prevalence of certifications among staffing industry executives

16 October 2015

  • Four exec certifications dominate staffing market
  • Certifications highly region-specific
  • In all regions, half or more of execs have a certification

2015 Staffing Company Survey: Perception of gender advantage/disadvantage among staffing executives

12 October 2015

  • Gender advantage/disadvantage in working world and staffing industry examined
  • Most staffing execs--both male and female--see no particular bias
  • Responses from staffing execs in North America, Europe, and Australia/NZ

2015 Europe Staffing Company Survey: Initial Findings

8 October 2015

  • 76 unique staffing firms share their opinions
  • Benchmark measures, assignment lengths, RFP metrics
  • Outsourcing and social media use
  • Tenure discounts, operational structure, resume submittals/interviews

2015 Staffing Company Survey: Concerns about current and upcoming legislation

5 October 2015

  • 305 staffing firms identify regulatory concerns
  • 17 top concerns listed, by region
  • Firms in North America, Europe, and Australia/NZ included

2014 Europe Staffing Company Survey & 2013 Cumulative Index

21 May 2015

  • Most effective marketing & sales tactics for staffing firms
  • Metrics: time-to-fill, order fill rates, quit rates, early termination rates
  • Long-term plans for service models
  • 100 page report summarizes 2 years of surveys

2014 Europe Contingent Buyers Survey Preferences, Satisfaction and Agency Selection & Cumulative Index to 2013 Survey

31 December 2014

  • Accumulation and synthesis of all SIA contingent buyer surveys, 2013-2014
  • Contingent usage rates, plans, management strategies, metrics, best practices
  • 87 page Special Report

2014 Europe Contingent Buyers Survey: After a temp ends an assignment, how long must you wait before hiring them directly (without fees)?

18 December 2014

  • Buyers asked typical wait-to-hire times, post temp assignment
  • Median answer: 3 months
  • 34% have no wait to hire at all

2014 Global Contingent Buyers Survey: How sophisticated are contingent workforce programmes?

18 December 2014

  • Buyers asked to rate CW program on 4 measures
  • Bigger programs typically more advanced
  • Several management strategies correlated with sophistication