Operational Metrics & Best Practices

Information Technology Issues & Trends

13 December 2013

The aim of this report is to provide an overview of the current technology challenges facing staffing firms, as well as the opportunities available to them to reduce cost, better align IT with the business, and deliver more innovative services.


Lexicon of Contingent Workforce-Related Terms

5 November 2013

  • One of the major challenges facing contingent workforce program managers and executives is ensuring that a common language is used. A lack of common definitions can cause severe communication problems.
  • To help alleviate the issue, this newly revised lexicon suggests a set of "working definitions"... More

European Q2 Results

14 October 2013

Discover how listed staffing firms performed in Q2 2013.

Find out about activity levels and how turnover and net income have evolved.

See how the largest staffing firms fared.


2012 Staffing Company Survey - Europe

2 January 2013

  • The following report is a summary of findings from the 2012 Staffing Company Survey.
  • Findings include a wide variety of best practices, benchmark data and industry trends
  • Download the full report: 34 pages of insights.

What Have You Done for Me Lately?

12 December 2012

A CW manager shares how his program realized significant benefits by implementing a benchmarking strategy with the help of his managed service provider in the December issue of Staffing Industry Review


Lexicon of Global Contingent Workforce Terms

18 June 2012

  • Over 200 contingent workforce related terms and definitions
  • International terminology included for the first time
  • Document promotes standardized language usage in CW management

WE Insight - Pay When Paid Clauses and their Impact on Sub-Vendors

13 April 2011

Staffing companies are active users of factoring services...Approximately 60% of all staffing company business in the UK incorporates some form of invoice financing


Financing Sources: Best Practices, Tools & Solutions, SI Review May 2010

4 May 2010


Ensuring Sales Person Success, SI Review May 2010

3 May 2010

How to hire the right salesperson

How To Sell Big in an Upturn, SI Review May 2010

3 May 2010

Make the most of interactive technologies