- Buyer use of contingent labor is increasing– the average contingent penetration rate increased from 14% in 2011 to 21% in 2013.
- Over the next two years, buyers plan to use more SOWs, offshore workers, outsourced workers, agency temps, and full-time employees, while they plan to use fewer independent contractors.
- Of buyers who are familiar with online staffing, 10% use it. That said, only about half of surveyed buyers had heard about it.
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