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Latest Research

2013 Contingent Buyer Survey: Trends in VMS and MSP use, and use of SLAs and KPIs for managing MSPs

5 September 2013

  • Core buyers were slightly more likely than all buyers to use either VMS or MSP. There were also significant correlations between the size of core buyers’ organizations and whether VMS or MSP was used.
  • We asked buyers to rate their satisfaction with their VMS and MSP. Net promoter scores (a measure... More

News Report August 2013

30 August 2013

Missed the news last month? Here is a quick overview of what happened in the staffing industry and the labour markets across Europe. Browse news by region and keep up to date with the latest financial reports, market trends and employment data. 


European Legs & Regs Advisor July 2013

30 August 2013

  • Read our latest legal update in association with the Ius Laboris network
  • We have covered a variety of judicial developments, including labour reforms and court rulings
  • Data has been gathered from across Europe

Global Staffing Industry Size 2012

28 August 2013

Key Findings include:

The size of the global staffing market.

A breakdown of the 40 of the most important countries

Estimates of the size of temporary and permanent services.


2013 Contingent Buyer Survey: Current and planned contingent labor use and spend

27 August 2013

  • Buyer use of contingent labor is increasing– the average contingent penetration rate increased from 14% in 2011 to 21% in 2013.
  • Over the next two years, buyers plan to use more SOWs, offshore workers, outsourced workers, agency temps, and full-time employees, while they plan to use fewer independent... More

UK Monthly Hiring Trends Jul/Aug 2013

27 August 2013

  • How is the professional recruitment market fairing?
  • Compare with the latest trends for on-line jobs.
  • Includes the latest salary trends.

2013 Contingent Buyer Survey: When is one type of CW better than another?

23 August 2013

  • Buyers rank agency workers, IC, internal temp pools, and SOW consultants in terms of quality, time-to-fill, legal risk, cost, and availability of talent
  • An overwhelming majority (73%) of buyers say agency temps are best solution in terms of time-to-fill
  • Close to half of buyers say SOW/outsourced... More

2013 VMS/MSP Customer Experience Report

23 August 2013

  • Top VMS and MSP performers announced
  • More than 20,000 buyers and more than 20,000 suppliers surveyed
  • Buyers are generally modest promoters of VMS/MSP, suppliers staunch detractors

2013 Contingent Buyer Survey: Initial Findings

22 August 2013

  • Third annual European Contingent Buyer Survey
  • 106 CW buyers from unique companies with operations in Western or Eastern Europe represented
  • Survey topics include legislative changes, CW managers' top priorities, CW management strategies and more

“Online Staffing” Platforms: 2013 industry segment landscape

9 August 2013

  • 67 online staffing firms listed and described
  • Four largest: oDesk, Elance, freelancer.com, Zhubajie (Pig Network)
  • How online staffing fits into human cloud space