October 14, 2015
Why the customer — you — are not always right; Why you shouldn't over-promise things to your contingents.
The customer is not always right: Listen when your supplier says 'no'
14 October 2015
Is the customer really always right? In this instance, the customer I am referencing is you — the buyer of staffing services. And the answer is no.
Careful what you promise your temp
14 October 2015
Contingent workforce professionals are now a mainstay of most companies, and their experience at those companies can having lasting effects. How are they treated at your company?
Total talent management needed to reap full benefit of workforce planning
14 October 2015
This week, we asked a procurement professional how important the concept of total talent management will be going forward.
Groups work to improve employment conditions in Mexico
14 October 2015
The Mexican Association of Human Capital Companies (AMECH) and the Mexican Secretariat of Labour and Social Security (STPS) are joining efforts to develop a certification or license of fair recruitment practices, a procedure that will improve the quality of employment in Mexico, writes Martín Padulla,... More
Buyers still less than satisfied with their staffing providers
14 October 2015
Staffing firms improved in the eyes of buyers this year, but are still in the red when it comes to satisfaction.