The majority of contingent workforce managers responding to our survey are not familiar with online staffing services. However, the share of those who are familiar with online staffing has increased substantially over the past year. In our 2013 Contingent Buyers Survey for North America, 41 percent of respondents indicated they were familiar with online staffing, a substantial rise from the 32 percent in the survey from 2012. Online staffing is an online platform model, such as freelancer.com, that enables specific hirers and specific workers to enter into work arrangements.
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