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UK – WH Smith picks Ceridian’s HR services

23 January 2013

Book and stationery retailer WH Smith has signed up to the new auto-enrolment module from HR and payroll service provider Ceridian UK. The system automatically identifies and enrols employees into the chosen pension scheme, ensuring data accuracy as well as easing the communication and administration processes.

WH Smith said the new auto-enrolment for its 16,000 employees will enable the company to cost-effectively meet its obligations. The firm had considered handling auto-enrolment in-house, but could not do so without hiring extra staff. “The low cost of the technology outweighed the cost of meeting legal compliance manually. Critically, the Ceridian solution will ensure accuracy and reliability of employee data,” said Anthony Lawrence, Group HR director at WH Smith.

David Woodward, chief product and innovation officer at Ceridian UK, explained how the module works.  “Auto enrolment determination takes place at the moment pay is calculated. WH Smith has elected to take our premium pension reform auto enrolment solution that also manages all the communications via self-service and provides extended audit/compliance control capabilities.

“The solution covers everything from employee communication to managing the postponement periods and handling refunds in the payroll if an employee opts out.”

Ceridian provides HR services, ranging from payroll to integrated HR outsourcing, employee benefits and employee assistance programmes.


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