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UK - Retention requires respect

15 August 2011

Over 4,000 UK professionals were asked which factors are most likely to help create a happy work atmosphere. 68% nominated respect for colleagues as the key ingredient, according to a survey commissioned by workspace provider Regus.

The research serves as a reminder to managers how to maintain staff job satisfaction levels over the summer months, a crucial management issue given that over a third of the workforce actively seeks new employment during the month of September.

Vocally acknowledging the work of others (voted by 46% of respondents) and encouraging skills and knowledge sharing (45%) were voted second and third
most important factors. Helping out struggling colleagues was also nominated by 37% of respondents.

Celia Donne, Regional Director at Regus commented from June through to August, workers typically take advantage of the summer vacation to weigh up
what lies ahead of them in September and their work situation. The results of this survey should serve as a wake-up call to managers who may be overlooking simple, practical and cost-free measures they can take to make sure that staff don't come back from their holidays with their resignation in hand.

As work pressures and hours expand further into people's personal lives, UK workers are ever more aware of the importance that the character of the
people they work and spend so many hours of their day with has on job satisfaction. Aside from salary increases and material bonuses, simple steps like
showing respect for all staff, making a point of congratulating staff on good work and helping colleagues develop by encouraging skills and knowledge
sharing contribute to creating a more human and wholesome environment that staff are not easily tempted to abandon.

Top staff pleasers

• Being respectful, even to junior members of staff  (68%).

• Vocally acknowledging the work of others (46%).

• Encouraging knowledge and skills sharing among staff  (45%)

• Offering help to colleagues who are overburdened or struggling (37%).

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