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UK – New research revealed at CIETT conference: recruiters’ reputation could still improve

24 May 2012

The majority of the British public has a professional image of recruiters and people’s opinions of recruitment consultants improves when they turn to them for help with their job-hunt, revealed the Recruitment and Employment Confederation (REC) today at the CIETT World Employment Conference.

The REC also found that recruiters’ perceived professionalism beats that of journalists, politicians and estate agents but there is still some way to go before recruiters are viewed as professional as lawyers or teachers who scored higher.

In a survey, which questioned over 1,024 working age adults , 51% of those questioned felt recruiters project a professional image, which then increased to 72% among people who have used the services of a recruitment agency.

It also found that over three quarters of jobseekers who have used a recruitment agency (77%) think recruiters play an important role helping people find jobs while 72% of those who had used  recruitment agencies in the past said they would do so again.

The survey also highlights that jobseekers from all walks of life call on the advice of recruiters when they needed help looking for a new role, with no significant difference in use of recruiters by workers from different social grades.

Presenting the survey’s findings at the REC’s Annual Convention today, Director of Research, Roger Tweedy said that “Raising the bar for standards of service and professionalism in the recruitment industry is our mission at the REC.”

“Recruitment is often undervalued as a profession but as this poll reveals, people are impressed with the quality of service and professionalism they received from recruiters when they turn to them for help with their job search. This is a great foundation to build on as we work to drive up standards and improve the reputation of recruitment in the UK.”


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