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UK – Capita signs armed forces recruitment contract

13 March 2012

Capita plc announced today that it has signed a contract to work in partnership with the armed forces to deliver the Recruiting Partnering Project (RPP). The contract, valued at around £44 million a year for 10 years, is expected to deliver benefits in excess of £300 million to the armed forces and will release military recruiters back to the front line.

The project is regarded as a major investment in the transformation of military recruiting. While the Army retains ownership of recruitment policy, entry criteria and assessment standards, RPP will deliver the entire process for the attraction and recruitment of soldiers and officers to the Regular and Territorial Army. It will also provide a tri-service information and communications technology (ICT) platform to underpin recruitment for the Royal Navy, Army and Royal Air Force.

The firm will work in a supporting capacity with the existing recruiting model from March 2012, and expect to implement a new delivery model in March 2013. It will also work with a range of partners, including advertising agency JWT, to support recruitment marketing, and Kenexa, to support the assessment process and the recruitment technology component of the ICT platform.

Capita plc chief executive, Paul Pindar, said "We will bring our extensive resourcing experience to the Army and tailor it to provide a modern approach which will improve contact between recruiter and potential recruit, reduce the time and cost to enlist and reduce training wastage. This is a genuine partnering arrangement and we will be working closely with the Army at all stages of delivery. A blend of military and civilian staff working on the Recruiting Partnering Project will have a common objective – to create an agile recruiting service that inspires people and delivers the recruits the Army wants."

Meanwhile Col Neil Polley, RPP Project Manager, said that "This initiative will increase the number and improve the quality of recruits joining the Army. The contract covers the entire recruiting and selection process for both the Regular Army and the TA, and will transform the way the Army recruits its officers and soldiers. The contract will release over 1000 military recruiters back to the front line, and will deliver hundreds of millions of pounds in benefits."

The news comes after Capita announced on 14 February 2012 that it had been selected as recommended supplier for the RPP.


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