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The number of vacant jobs has been rising constantly over the past year, according to the Romanian National Employment Agency (NEA) on the basis of the information received from employers. As a result, employers no longer demand specialist experience for some of the most in-demand trades; such as client services analysts, programmers, or textiles makers due to a chronic labour shortage.
The NEA has conducted 1,911 professional training programmes for 39,189 persons throughout 2013, with people benefitting from free training services organised by the county employment agencies in line with the law.
In a move aimed at boosting the quality and efficiency of the services supplied to Romanians living inside and outside the country's borders, the NEA has conducted and completed a range of projects co-funded by the Operational Sectoral Programme for the Human Resources Development. The projects have made it possible to open the first call centre of the Romanian Public Employment Service (PES), as well as establishing an active presence on Facebook and Twitter.
In another EU human resources project - Personalised Communication with the PES Target Groups, namely jobless and employers, the NEA benefited from the direct support of the French public employment service Pole’Emploi, which helped to establish the curriculum for training Romanian civil servants by means of the transfer of knowledge and best practice.
As a result, the NEA has become the first Romanian public institution to train its personnel to work with the public and communicate with the unemployed and employers in a personalised and positive manner.
As part of the Romanian-French cooperation, the Romanian authorities together with Pole’Emploi, and with European funding, implemented an integrated information technology system in all of the county-level employment agencies. Thereby creating more efficient resource management with a view to improving the quality of the services offered by the NEA to the Romanian job-seekers in the foreign job markets.